At a Glance
- Tasks: Lead and mentor a team while managing complex commercial property portfolios.
- Company: Join JLL, a leader in real estate services and technology.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth and innovation.
- Why this job: Shape the future of real estate and make a real impact in your community.
- Qualifications: Experience in asset management and strong leadership skills.
The predicted salary is between 56700 - 69300 £ per year.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
About the Role
As Deputy Asset Experience Lead you provide line management and day-to-day escalation support for your direct reports within your Asset Experience Manager community, working in close partnership with the Lead Asset Experience Manager to ensure seamless operational delivery. You bring specialised complementary skills and experience that strengthen the community's overall capability and resilience. Acting as a senior advisor and mentor to less experienced Asset Experience Managers, you will support their professional development while maintaining full accountability for your own portfolio responsibilities. You will deputise for the Lead Asset Experience Manager during absences and provide senior-level support on complex matters, contributing strategic insight and operational expertise to community decision-making. Your role ensures continuity of leadership and maintains service excellence across all community activities.
Alongside this leadership role, in your day-to-day role as Asset Experience Manager, you will serve as both strategic leader and operational expert for complex commercial property portfolios.
Key Responsibilities
- Community Support & Development
- Provide line management and day-to-day escalation support for designated direct reports within the community.
- Act as senior advisor and mentor to less experienced Asset Experience Managers, supporting their professional development and capability building.
- Deputise for the Lead Asset Experience Manager during absences, ensuring continuity of leadership and operational delivery.
- Contribute specialised expertise and complementary skills to strengthen the community's overall capability and service delivery.
- Support the Lead Asset Experience Manager in facilitating knowledge sharing, implementing best practices, and driving continuous improvement initiatives.
- Participate in community leadership activities while maintaining full accountability for own portfolio responsibilities.
- Strategic Client & Asset Management
- Collaborate with the Royal London asset manager to set the strategy, calling on subject matter experts as required.
- Maintain clear grasp of client's asset/portfolio strategy, drivers/values and articulate these to the wider team.
- Support emergency planning, business continuity, testing, and monitoring with emergency management support as required.
- Proactively identify opportunities to improve the customer experience through building amenities, services, and programming.
- Work with RLAM CX Strategy Director to utilise training opportunities and advise AM of CX implementation opportunities.
- Feedback all customer intelligence to the asset management team.
- Financial Management & Service Charges
- Work with JLL Accounts teams on financial accountability, cashflow management, and customer/supplier credit control.
- Provide strategic advice to asset managers on customer debt recovery, with support from Accounts Receivable.
- Prepare and manage service charge budgets and reconciliations according to RICS Professional Standard for Commercial Service Charges and client KPIs.
Tech Asset Manager in Manchester employer: Integral UK Ltd
JLL Work Place Management is an exceptional employer, offering a dynamic work environment in the heart of London where skilled Water Technicians can thrive. With a strong focus on employee growth, comprehensive benefits including health insurance and a pension scheme, and the opportunity to work on prestigious properties, JLL fosters a culture of excellence and professional development that empowers its team members to deliver outstanding service while ensuring compliance with health and safety regulations.
StudySmarter Expert Advice🤫
We think this is how you could land Tech Asset Manager in Manchester
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Integral UK Ltd.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Integral UK Ltd? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Integral UK Ltd's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Tech Asset Manager in Manchester
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Tech Asset Manager role at Integral UK Ltd, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Integral UK Ltd
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Integral UK Ltd operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Integral UK Ltd. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Integral UK Ltd.
