Senior Surveyor in London

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.

The Senior Surveyor role in Property & Asset Management (PAM) focuses on delivering exceptional property management, contributing to the Centre of Excellence, and maintaining strong client relationships.

The Property Management team is seeking a driven and experienced Senior Surveyor to join our team managing a diverse major group portfolio, comprising industrial, office, retail, and hospitality assets across the UK. The successful candidate will play a pivotal role managing a varied portfolio including multi-let properties in Bristol, Portishead, and Poole, alongside Full Repairing and Insuring (FRI) properties across South and Wales.

You will be responsible for comprehensive management including lease administration, rent reviews, service charge reconciliation, and building compliance oversight. The role requires strong tenant relationship management skills and the ability to coordinate effectively with facilities management teams and other stakeholders.

We seek a versatile professional with proven experience across multiple asset classes. You should demonstrate strong technical surveying knowledge and RICS-compliant practices, experience managing both multi-let and FRI properties, excellent organisational skills with the ability to work autonomously across a geographically dispersed portfolio, strong communication and relationship management capabilities, and knowledge of the South-West property market is desirable.

This position offers exceptional variety and professional development opportunities. You'll gain exposure to different property sectors, management structures, and tenant requirements while working with a high-profile institutional client. The geographic spread provides the chance to develop broad regional market knowledge.

If you're a motivated property professional looking for a challenging and rewarding role within a leading global real estate services firm, we want to hear from you.

Office location: This position is predominantly office-based at our Bristol location, conveniently situated near Clifton Triangle with excellent transport links and local amenities. You will join a collaborative and supportive team of 12 surveying professionals who share knowledge, best practices, and expertise across diverse asset classes. The team environment fosters professional development through peer learning and mentorship opportunities, while providing the resources and support needed to manage your portfolio effectively.

Key Responsibilities:

• Client Relationship: Act as the main point of contact for Asset Manager on your assets and lead this relationship in a dynamic and professional manner.
• Lease and Legal Management: Ensure tenant compliance with lease covenants and obligations, recommending remedies to breaches and managing any issues through to conclusion.
• Financial Management: Manage financial accountability including liaison with clients and tenants to manage cashflow.
• Service Charge: Prepare and manage service charge budgets and reconciliations, and cash flow, in accordance with RICS guidelines and client KPIs.
• ESG: Work with various ESG and FM teams on ESG initiatives and implementation.
• Inspections: Undertake regular inspections of portfolio properties and ensure high standards of presentation are met.
• Transactions/Transitions: Handle property in/out transitions, due diligence, and support acquisitions and disposals.
• Occupier Engagement & Customer Experience: Engage with occupiers to maintain high customer satisfaction.
• Health & Safety: Understand relevant Health and Safety legislation and help implement compliance measures.
• Insurance: Support annual insurance renewal process and have oversight of all insurance matters across the site.
• Void property management: Action necessary management activities on behalf of the client and their insurers.
• Fees: Ensure all fee work that falls outside the PMA or is an agreed additional fee is raised and tracked accordingly to process.

Additional Responsibilities:

• If required, line manage junior team members.
• Identify cross-selling opportunities.

Candidate Profile:

• Preferably MRICS qualified with 3+ years in property management.
• Strong commercial acumen and client relationship skills.
• Excellent communication and negotiation skills.
• Advanced IT skills, particularly in property management systems.
• Experience with cross-functional projects.

This role offers opportunities for professional growth, flexibility, and personalised benefits while making a positive impact on the real estate industry.