At a Glance
- Tasks: Support scheduling activities and manage work orders for a dynamic team.
- Company: Join JLL, a leader in real estate services with a focus on innovation.
- Benefits: Enjoy competitive pay, career growth, and a supportive work environment.
- Other info: Flexible working hours and opportunities for personal development await you.
- Why this job: Make a real impact in the real estate sector while developing your skills.
- Qualifications: Strong IT skills and excellent communication abilities are essential.
The predicted salary is between 40000 - 50000 £ per year.
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Supporting in all scheduling activities for all work orders:
- Supporting the onsite team raising, assigning, changing status, completing (including adding notes) WOs on Corrigo.
- Ensure all faults recorded are logged and assigned to the relevant teams and actioned within agreed SLAs.
- Actively chasing for job completion.
- Preparing monthly KPIs report, productivity reports, outstanding work orders report and any other Corrigo related reports using Corrigo data extract tool to support all levels of business (ME, workplace, cleaning, catering, security, mailroom).
- Liaising with helpdesk and wider workplace team for work orders' escalation, providing constant feedback.
- Liaise with the operational team and third parties for task allocations.
- Liaise with contractor to arrange for call out calls or maintenance visits.
- Book meeting rooms to allow maintenance works, team meetings, training sessions.
- Ordering materials and submitting PO request forms (Smartsheet).
- Train and set up IT for new starters; support existing members of the team with IT issues (e.g. password reset, connectivity issues, Corrigo App, general iPad issues, software updates).
- Assist in training new starters on Corrigo.
- Carry out toolbox talk, share e-learning modules with engineering team.
- Assisting in submitting expenses.
- Consult and advise on ME calendar, including coordinating holiday requests.
- Assisting with Holiday, Sickness and Overtime submission.
- Supporting with presentation, signage, comms creation.
- Carry out regular meetings with workplace team to go over their outstanding WOs list.
- Support with the assessment of suppliers, ensuring regular reviews are completed and trended.
- Assisting technical service manager, engineering service managers and all supervisors on BAU activities.
- Prepare monthly report - technical updates.
- Assist in preparing Team meetings slide deck (weekly).
- Assist with maintenance record keeping.
- Assist maintaining site logbooks and during audits both internal and external.
- Book engineering training and update training matrix.
- Admin support to track maintenance contractors/suppliers spend.
Personal Competencies, Attributes & Knowledge:
- A good working knowledge of IT Microsoft applications i.e. Outlook, Word, Excel, PowerPoint, iOS.
- Demonstrate effective communication and presentation skills.
- Understanding the requirements to deliver the highest level of customer service with excellent attention to detail, communication and people skills and the ability to operate in a confident, polite and approachable manner.
- Flexibility may be required within your working hours to accommodate the operation.
- Ability to provide services to the highest specification.
- Ability to build strong working relationships.
- Ability to motivate self and others, excellent time management and organisational skills.
- A self-starter capable of taking the initiative in response to changing circumstances.
Location: On-site - Cambridge, GBR, Essex, GBR, Feltham, GBR, Kent, GBR, London, GBR, Reading, GBR, Slough, GBR, Surrey, GBR, Uxbridge, GBR.
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
Operations Planner/Scheduler in London employer: Integral UK Ltd
JLL Work Place Management is an exceptional employer, offering a dynamic work environment in the heart of London where skilled Water Technicians can thrive. With a strong focus on employee growth, comprehensive benefits including health insurance and a pension scheme, and the opportunity to work on prestigious properties, JLL fosters a culture of excellence and professional development that empowers its team members to deliver outstanding service while ensuring compliance with health and safety regulations.
