Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage facilities services and ensure top-notch operational standards across properties.
- Company: Join a leading property management firm with a focus on innovation and excellence.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Why this job: Be at the forefront of facilities management and make a real difference in people's workspaces.
- Qualifications: Experience in property management or corporate FM, strong communication skills, and a passion for improvement.
- Other info: Opportunity to work in a collaborative team and grow your career in a thriving industry.
The predicted salary is between 36000 - 60000 £ per year.
The Facilities Manager (FM) will be directly responsible for the provision of facilities services to occupiers in one or more managed properties to best practice standards defined by JLL and is expected to understand the business objectives of the investment. Reporting to the Senior Facilities Managers (SFM), the FM may have line management responsibilities for Assistant Facilities Manager(s) (AFM) in the region and will work closely in a number of ‘virtual teams’ within PAM including; Client Relationship Directors (CRDs), Contract Directors (CDs), Management Services, Client Financial Services (CFS) and will take direction from Client FM Leads.
Key Responsibilities and Deliverables
- Working closely and taking direction from relevant Client FM Leads take ownership and be responsible for delivering operational facilities related client KPIs as identified in the PMA (Property Management Agreement) and / or any other client agreed initiatives.
- To assist in the delivery of ‘Instinct’ (customer experience) operational initiatives across your portfolio in close liaison with our service partners.
- To regularly liaise with occupiers and be the principal point of contact for advice and guidance in connection with the day-to-day physical operation of the building.
- Inform Surveyors of any occupier matters that may influence valuation / investment considerations including assistance in monitoring Tenant’s compliance with covenants.
- Report to Surveyors in accordance with an agreed procedure, ensuring the Client or Business Space Lead FM is kept informed on matters relating to standards of facilities management.
- To work in accordance with established procedures in connection with JLLs out of hours cover and emergencies.
- To deliver the financial management of the property through the preparation of service charge budgets, the monitoring of agreed budgets to pre-defined cash limits, quarterly variance reporting and service charge reconciliation to agreed accounting practices. Also, to administer non-recoverable budgets.
- To understand the principal terms of occupier’s leases as they affect the facilities management of the property and the Client’s obligations to provide services including clarity on the extent of the common areas.
- In conjunction with the Surveyors and RFM, ensure that the procurement of all supplies and services at the property is undertaken in accordance with the JLLs PAM procurement program to ensure the highest standards for the best price.
- Monitor contractor performance against agreed standards. Review service contracts as appropriate.
- Establish and maintain high quality health and safety arrangements, in accordance with best practice guidelines from central support under the JLLs risk management programme and the RFM.
- To ensure all risks identified in the independent Risk Assessment are properly addressed and to review risks as part of JLLs audit process and Site Compliance inspections.
- To work with other aspects of JLLs ‘Socially Responsible Management’ programme in relation to environmental & sustainability policies; to include water hygiene and asbestos monitoring etc.
- To ensure reactive maintenance and day-to-day service requirements undertaken in a timely and cost-effective manner.
- Be familiar with all heating, ventilating, mechanical and electrical equipment in each building and have a sound understanding of the purpose and general working of such equipment.
- To ensure maintenance contracts in place to cover O&M manual requirements.
- Assist and liaise with building surveyors / architects / consultants on major works.
- With the Surveyors, identify and arrange minor planned works.
- To maintain, test and implement disaster planning procedures to cover all emergencies. To organise and co-ordinate fire evacuation and bomb drills.
- Prepare site regulations and issue permits to work for all contractor activities on site.
- To ensure that on-site management of the properties is undertaken in accordance with JLLs policies, processes and procedures as defined on the PAM Process Hub site (Connect).
- Establish and maintain proper site records in accordance with best practice rules.
- Responsible for routine correspondence using standard documents and templates as appropriate.
- Develop and maintain occupier handbooks as per defined standard for each site.
- To monitor vacant / void property in conjunction with the clients’ insurance policy.
- Establish a regular inspection programme for each site in accordance with site insurance and regulatory requirements.
- Assist in the submission of insurance claims relating to incidents on site and manage the obtaining of quotes and / or works at site as instructed by the insurers or loss adjusters.
- Ensure readiness for sale of relevant individual properties dealing with due diligence enquiries on disposal and lettings from a facilities perspective.
Required Qualifications, Skills and Experience
- Commercial awareness and ability to develop identified business improvement opportunities.
- Solid stakeholder management skills and an ability to understand and relay business ideas.
- Previous experience working for a company within the property industry or from a similar business line, with client facing experience or from a corporate FM background.
- An advocate of change and supportive in driving operational business change.
- IWFM / BIFM qualification and or similar in facilities operational management.
- Strong organisation skills and excellent communication skills, both verbal and written.
- Driven to achieve results.
- Knowledge of safety, quality, and cost risks.
Facilities Manager in London employer: Integral UK Ltd
Contact Detail:
Integral UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the facilities management field. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to facilities management and think about how your experience aligns with their goals. This will help you stand out as a candidate who’s not just looking for any job, but is genuinely interested in contributing to their success.
✨Tip Number 3
Showcase your skills through real-life examples. When you get the chance to interview, share specific instances where you’ve successfully managed facilities, improved processes, or enhanced client relationships. This will demonstrate your capability and give employers confidence in your abilities.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re proactive and really keen on joining our team!
We think you need these skills to ace Facilities Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Facilities Manager role. Highlight your experience in property management and any relevant qualifications like IWFM or BIFM. We want to see how your skills align with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve improved facilities management processes or enhanced client satisfaction. This helps us see the impact you've made in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about facilities management and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Integral UK Ltd
✨Know Your Stuff
Make sure you understand the key responsibilities of a Facilities Manager. Brush up on your knowledge of property management, client KPIs, and health and safety regulations. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Stakeholder Skills
Since this role involves liaising with various stakeholders, prepare examples of how you've successfully managed relationships in the past. Think about times when you’ve had to communicate complex ideas clearly or resolve conflicts effectively.
✨Demonstrate Financial Acumen
Be ready to talk about your experience with budget management and financial reporting. Highlight any specific instances where you’ve prepared service charge budgets or monitored expenses, as this is crucial for the role.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s approach to facilities management and their expectations for the role. This shows your interest and helps you gauge if it’s the right fit for you.
