Community Technician in London

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Role Specification

• Job Reference: ___________
• Reports to: Engineering Supervisor
• Business Group: COPERATE IFM
• Location: BP Account - SJS

Function Overview

Role is within the integrated services FM contract at BP. The Shift Engineer forms part of the Technical team service provided under the contract. This Role falls part of the FM Operations based in BP London static based. Operating Hours will be a 12 hour shift 0700 till 1900 spread over a continental shift pattern days only, This will include call out.

Purpose of Role

This role offers the opportunity to provide efficient and effective control of work services, supporting projects, operational activities, and small works across the BP portfolio. Primarily site-based, the position also includes the potential to provide local support to other BP site, central London location, based on skill set and operational requirements. Training and professional development will be a key part of the role and overall package, with a focus on further upskilling in areas such as Authorised Person (AP) responsibilities, isolations, and other key disciplines.

The role will provide support in the coordination, planning and monitoring of sub-contract works including monitoring, auditing, and enforcement of the Control of Work requirements. The role is responsible for the safe execution, agreed quality and timely completion of sub-contract work and to ensure that the Client & JLL requirements are adhered to at all times. Support with out of contracted hours works and manage contractors and own workload accordingly in accordance and support from the Engineering Management Team.

Key Objectives of the Role

• Will be expected to have acquired elements of other skills which enable them to work flexibly across trades.
• React to breakdown maintenance requests within the required SLA’s.
• Ability to self-perform maintenance tasks.
• Good understanding of an IT environment and Data systems.
• Previous Thermographic understanding preferred but not essential.
• Technical awareness of computer room/call centre/trader operations and experience of power, UPS, CPS, distribution, cooling etc.
• Understanding of modular UPS systems including full understanding and experience of functional switching and scheduled switching.
• Ability to maintain Dali lighting systems, including re-addressing and software changes (Software training to be provided).
• Experience working with building management systems including fault finding and operator use.
• Experience with VAV systems, FCU systems, passive and active chilled water circuits and chilled beams.
• Understanding of power generation, G59, auto changer systems or equivalent.
• Ability to test and diagnose power quality issues including harmonic distortion using onsite power analysers.
• Able to apply a risk focused maintenance approach and operations of plant and systems in data centres/critical environments.
• Provide emergency response OOH on site to manage the site BCP, escalate urgent issues identified through to the Technical Services Manager.
• Responsibility for ensuring all critical related engineering maintenance documentation & records are kept updated and conform Industry Standards.
• Ensure maintenance tasks are completed within agreed timescales.
• Liaise with Clients representatives with respect to maintenance & repair tasks.
• Advise the Facilities Management Team of changes in critical environment requirements.
• Must be willing to work over & above contractual hours.
• Undertake site surveys & produce Works Requests, Method Statements & Risk Assessments for planned works.
• Control and supervise contractors when required.
• To ensure all PPM's and Critical Facility PPM's are carried out to schedule and also ensure completion of all reactive Helpdesk Requests ensuring closing and completion in line with SLA's.
• Ensure maintenance is carried out in line with JLL H&S procedures, using the permit to work system where applicable and action improvements identified during the building and workplace inspections and reviews.
• Monitor and analyse environmental conditions, review the loading and working conditions of critical equipment regularly.
• Fully understand the operational protocols associated with alarm conditions and auxiliary back-up system capabilities.
• Complete an incident report for all abnormal incidents affecting systems availability (draft prepared within 24 business hours of an incident). Determine the root cause and action items required to restore availability and prevent a recurrence.
• Review and submit to the Engineering Manager ensuring all actions are documented reviewed and completed.
• Entering relevant quotes and remedial works onto the in-house team to be managed correctly.
• Maintain L8 compliance and onsite water treatment systems.
• Continually communicate building issues to end users.
• Carryout fault finding on start-delta motors including VFD's and Soft Start controls / contactors.
• Assist and enhance service delivery through best practice and the effective use of site systems and equipment.
• Understanding of a CDM/Permit to work process with experience of working on previous electrical install projects.
• Working alongside the EMEA Control of Works and SAP.
• Knowledge of domestic and commercial LTHW systems, pressure vessels buffer vessels and valve operation.
• Maintain pumps sumps and tanks including float values sensors main accountabilities etc.

Knowledge, Skills & Qualifications Required

• Building Services Knowledge.
• Mechanical/ Electrical / HVAC Knowledge.
• Commercial or LV switching Knowledge.
• Facility knowledge understand HVAC and systems.
• HSE Knowledge.
• City & Guilds or equivalent in an Engineering, Electrician qualifications.
• SMSTMS / IOSH / NEBOSH certification desirable.
• Manager or supervisory experience of contractors for both remedial service and maintenance.
• Certificated assessor for building services activities including confined space, hot works, working at height, desirable hold or held a AP appointment for Hot works, Working at Height, Permit to work. (ideally Confined space and disciplines above WAH).
• Competent operator of Permit to Work systems.
• Computer literate, familiar with MS Office Applications, including Microsoft Project and capable of becoming competent user of bespoke databases.
• Experience of having worked in a similar role within a large diverse organisation and have a proven track record of success in delivering and monitoring EHS activities.
• Excellent knowledge of Health, Safety and Environmental issues, with the ability to interpret relevant policy and legislation, and implement this across all working practices.
• Ideally, experience of working in a continuous improvement culture.
• Minimum of 5 yrs experience with a Recognised Apprenticeship and Qualifications to undertake the role in higher Education L2 Minimum.
• BMS Controls Experience / HVAC Experience.
• Understanding not limited to PRVs, Pumps.
• Read system drawings, fault finding on relays, PCBs, closed water systems.
• Worked on and issued Permits and Isolations to support the account.
• Confident decision maker.
• Water Hygiene.
• Understanding of plc wiring diagrams.
• Experience of inverters and working on systems with ELV.
• Electrical Wiring Regulations.
• Experience of operation of UPS, Standby Power and Critical Environment Cooling.
• Minimum of 5 yrs experience in operating critical environments.
• Knowledge of emergency response/standby/call out activities and protocols.
• Understand the monitoring of utilities and environmental programmes.
• Recognised Apprenticeship essential.
• Ideal Be or have been an Authorised Person e.g. (AP15/12).
• Experience in Solar and DC for Battery car Chargers.
• Knowledge and understanding of Life safety systems including Fire suppression, Fire alarms and sprinkler systems.

Attributes

• Flexible in attendance due to varied contractor working hours (including regular evening and weekend working).
• Developed communication, interpersonal and negotiation skills.
• Clearly communicate intentions; resulting in the production of key deliverables to aggressive timescales.
• Flexible, self-motivated, well organised, confident manner, team-player.
• Process orientated, meticulous with the ability to organise and prioritise own workload.
• Ability to complete work activity without direct supervision.
• Comfortable within and prepared to contribute to a strong safety culture.
• Support with Geographical support to client sites as and when required.

Special Conditions

To carry out other duties as may be reasonably assigned from time to time by Senior Management, such duties to be compatible with the level of this job description. To carry out all duties in accordance with the Company's Equal Opportunities Policy. To work safely in accordance with the Company's Health & Safety Policy and Procedures and the Health & Safety at Work Act 1974.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!