Lobby Ambassador

Lobby Ambassador 40 hours per week, Finsbury Circus As a Lobby Ambassador at JLL, you\’ll be the face of our organization, shaping a brighter way for our clients and fellow employees. In this pivotal role, you\’ll create a welcoming and professional environment in our corporate lobbies, embodying our culture of collaboration and innovation. You\’ll have the opportunity to interact with a diverse range of individuals, from high-level executives to valued clients, ensuring their experience aligns with JLL\’s commitment to excellence. This position allows you to thrive in a dynamic setting where every day brings new challenges and opportunities to showcase your exceptional interpersonal skills. What your day-to-day will look like: • Greet and direct visitors, employees, and clients with a warm, professional demeanor • Manage visitor check-in processes, including issuing badges and notifying appropriate staff of arrivals • Assist with internal/external bookings as required with full meeting room accountability • Ensuring that all meeting rooms, services, VC, facilities and public areas are set and maintained to the expected standards. • Ownership and ability to facilitate room set ups – including moving flexible furniture • Be aware of room status in client rooms at all times & support internal rooms appropriately, ensuring the room is ready prior to the next booking • Provide/report information on the available facilities, arranging viewings and accompanying clients on tours of the facilities as and when required • Be aware of room status in client rooms at all times & support internal rooms appropriately, ensuring the room is ready prior to the next booking • Handle incoming phone calls, messages, and inquiries with efficiency and courtesy • Maintain a clean, organized, and safe lobby area • Coordinate with security personnel to ensure building safety protocols are followed • Assist with basic administrative tasks as needed • Embrace innovative ways of working to enhance the visitor experience Required Qualifications: • Experience of working within a Corporate or 5* Hotel Reception environment • Independent and self-managing worker • Strong customer service skills- a great networker! Experience in customer service or hospitality • Excellent verbal and written communication skills • Proficiency in Microsoft Office Suite • Ability to multitask and prioritize in a fast-paced environment • Professional appearance and positive attitude • Ability to use initiative and remain calm under pressure • A strong team player with the ability to multi-task & prioritise work commitments. • Flexible approach to departmental requirements. #LI-JB2 #J-18808-Ljbffr