General Maintenance Operative in High Wycombe

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Role Purpose

To provide a safe, responsive, and efficient maintenance service across the site, carrying out planned and reactive tasks to maintain buildings, services, and associated equipment. The role supports statutory compliance, contractual performance standards, and a safe environment for building users.

Key Responsibilities

• Maintenance & Repairs
  • Carry out planned preventive maintenance (PPM) and reactive repairs across a range of building systems and fabric.
  • Undertake basic mechanical, electrical, and general building maintenance tasks, including:
  • Plumbing repairs (taps, toilets, leaks)
  • Basic HVAC checks (filters, simple fault reporting)
  • Fabric repairs (doors, locks, ceilings, flooring)
  • Minor electrical works (lamp replacements, visual checks)
  • Identify faults and take appropriate action to resolve or escalate.
  • Support specialist engineers and subcontractors as required.
• Compliance & Safety
  • Follow all health and safety procedures, including risk assessments and safe systems of work.
  • Carry out basic compliance tasks within competency, such as:
  • Water hygiene checks (flushing, temperatures)
  • Visual inspections of safety systems
  • Ensure all work is completed in line with site policies and statutory requirements.
  • Use PPE appropriately and maintain a safe working environment.
• Documentation & Systems
  • Accurately record all work activity using CAFM or site systems.
  • Complete work orders, update job status, and record materials used.
  • Assist in maintaining site records and compliance documentation.
• Facilities & Site Support
  • Assist in maintaining clean, safe, and functional plant areas and workspaces.
  • Support site setup activities, minor moves, and general operational tasks.
  • Respond to service requests in a timely and professional manner.
• Customer & Team Working
  • Communicate effectively with colleagues, customers, and site users.
  • Provide updates on work progress and escalate issues where required.
  • Work collaboratively with other team members and contractors.
• Materials & Equipment
  • Use tools and equipment safely and correctly.
  • Assist with stock control and ordering of basic materials.
  • Maintain equipment in good working condition.

Qualifications & Experience

• Essential
  • Basic experience in building maintenance or facilities management.
  • General knowledge of multiple trades (e.g. plumbing, minor electrical, carpentry).
  • Understanding of safe working practices.
• Desirable
  • NVQ Level 2 (or equivalent) in a relevant trade.
  • Experience working in schools, healthcare, or commercial environments.
  • Basic compliance knowledge (e.g. water hygiene, H&S).
  • Relevant training such as Manual Handling, First Aid, or Asbestos Awareness.

Key Skills & Attributes

• Practical and hands-on approach to maintenance tasks.
• Reliable and well-organised.
• Good problem-solving ability.
• Clear communication skills.
• Team player with a flexible attitude.
• Strong focus on safety and customer service.

Performance Measures (KPIs)

• Completion of PPM and reactive tasks within agreed timescales.
• Compliance with health & safety and statutory requirements.
• Accuracy of job records and documentation.
• Positive feedback from site users / stakeholders.
• Contribution to maintaining a safe and operational site.

Working Conditions

• Physical role involving lifting, standing, and working at height (within training).
• Work in plant rooms, roof spaces, and general site environments.
• Use of PPE as required.
• Participation in occasional out-of-hours or call-out cover (if required).

Compliance & Governance

• Adhere to company policies and site procedures.
• Participate in audits and training as required.
• Maintain personal competence and complete mandatory training.

Location: On-site - Gloucestershire, GBR

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!