At a Glance
- Tasks: Perform mechanical maintenance and repairs to ensure safety and compliance across the estate.
- Company: Join a dynamic team at Whitecross School, committed to excellence in facilities management.
- Benefits: Enjoy competitive salary, overtime, training opportunities, and career progression.
- Other info: Collaborative culture with opportunities for mentorship and continuous improvement.
- Why this job: Make a real difference by ensuring safe and efficient operations in a vital educational environment.
- Qualifications: NVQ Level 3 in Mechanical Engineering or equivalent; experience in mechanical maintenance required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Whitecross School
Contract Type: PFI Contract – Hard & Soft FM
Working Pattern: 2 Shifts
Role Purpose
Deliver safe, compliant, and efficient mechanical maintenance and repairs across the PFI estate, ensuring statutory compliance, contract SLAs/KPIs, and high asset availability. The role covers planned preventive maintenance (PPM), reactive works, minor projects, and lifecycle support using the CAFM system, aligned to SFG20 and relevant legislation.
Key Responsibilities
- Maintenance & Repairs
- Execute PPM to SFG20 standards and OEM recommendations on mechanical systems (e.g., HVAC/air handling units, pumps, motors, valves, heat exchangers, pressurisation sets, expansion vessels, gas systems, plumbing, water services).
- Diagnose and repair faults on mechanical plant and building services to restore service within SLA response/rectification times.
- Carry out statutory/compliance tasks within agreed skill set: pressure systems checks, gas safety (as competent), water hygiene (flushing, temperature monitoring, TMV servicing, descaling), fire damper checks (mechanical aspects), and emergency generator cooling systems (where applicable).
- Support shutdowns, isolations, and safe system of work (SSoW) including permits to work (hot works, confined spaces, working at height, LV/HV interface support as required).
- Compliance & Documentation
- Maintain accurate records in the CAFM and site logbook system: close out PPM/reactive tasks, attach test certificates, asset notes, parts usage, and time confirmations.
- Complete and file statutory documentation (e.g., LOLER interface where mechanical lifting equipment is present, PSSR check records, gas safety where applicable, water hygiene logs).
- Ensure all works comply with the Health & Safety at Work etc. Act, PUWER, COSHH, PSSR, Gas Safety Regulations, Water Supply (Water Fittings) Regulations, and site-specific policies.
- Performance & PFI Contract Delivery
- Meet or exceed contractual SLAs and KPIs (response, rectification, first‑time‑fix rate, statutory completion, backlog).
- Support lifecycle planning: condition surveys, asset verification, end‑of‑life risk assessments, and minor replacements/refurbishments.
- Identify energy and reliability improvements; contribute to continuous improvement and lessons learned.
- Collaboration & Customer
- Coordinate with helpdesk, Soft FM, subcontractors, and client stakeholders to minimise downtime and disruption.
- Provide clear, professional updates on progress, constraints, and risks.
- Escalate promptly when required.
- Mentor apprentices/junior techs and share best practices.
- Tools, Materials, and Housekeeping
- Ensure calibrated tools and test equipment are maintained and used correctly.
- Manage van stock/spares responsibly; raise material requests and provide technical specification input for procurement.
- Maintain clean, safe plantrooms and workshops; adhere to 5S standards.
Essential Qualifications & Experience
- NVQ Level 3 (or equivalent) in Mechanical Engineering / Building Services / Plumbing & Heating.
- Demonstrable experience in mechanical maintenance within a live, critical, or public estate (PFI/PPP, NHS, education, justice, accommodation, or similar).
- Strong diagnostics across HVAC plant, pumps, valves, bearings, seals, and pipework systems.
- Proficient with CAFM systems for PPM/reactive management and asset history.
- Sound understanding of statutory compliance (PSSR, COSHH, Legionella/L8 & HSG274, SFG20).
- Full UK driving licence (if mobile role).
Desirable
- ACS/Gas Safe (domestic or commercial) modules (if gas systems present).
- Water hygiene training (Responsible Person/Authorised Person support desirable).
- IPAF/PASMA, Confined Space, Asbestos Awareness, First Aid.
- Experience with BMS controls, VSDs, and commissioning support.
- Experience working in educational facilities.
Key Skills & Attributes
- Strong fault‑finding and root‑cause analysis.
- Safety‑first mindset; excellent permit‑to‑work and risk assessment discipline.
- Customer‑focused with clear written and verbal communication.
- Organised, reliable, and responsive in high‑demand environments.
- Team player, coachable, and proactive in continuous improvement.
KPIs & Measures of Success
- Statutory compliance completion: ≥ 99% on‑time.
- PPM completion: ≥ 95% on‑time; < 5% PPMs deferred (with valid reason).
- Reactive performance: Meet response and rectification SLAs; first‑time‑fix ≥ 85%.
- CAFM data quality: 100% accurate close‑out notes, parts, time, and documentation working real time.
- Safety: Zero RIDDOR incidents; timely closure of corrective actions.
- Good Catch Near Miss target 1 per week minimum, safe driving 85%+ in Samsara.
- Backlog control: Aged work orders within agreed thresholds.
Physical & Working Conditions
- Regular standing, lifting (within manual handling limits), climbing ladders, and working in plantrooms/roof spaces.
- Use of PPE and RPE as task requires.
- Participation in on‑call rota and out‑of‑hours work as needed.
- Travel between sites (if mobile role).
Compliance & Governance
- Adhere to company policies, PFI contract requirements, and statutory regulations.
- Participate in audits (internal, client, independent), implementing corrective actions.
- Maintain training and competency matrix; complete mandatory refreshers on time.
Tools & Systems
- CAFM: Concept
- BMS: e.g., Trend / Siemens / Schneider
- Digital workflows: Mobile device for work orders, RAMS, permits, and asset updates.
Benefits & Progression
- Competitive salary + standby/call‑out allowance + overtime.
- Company vehicle (if mobile), tools/PPE provided.
- Training and certifications (ACS Gas, Water Hygiene RP/AP, Confined Space, BMS upskilling).
- Career progression to Lead Tech / AP / Supervisor.
Maintenance Technician in Hereford employer: Integral UK Ltd
At Whitecross School, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises safety and compliance while fostering professional growth. Our Maintenance Technicians benefit from competitive salaries, comprehensive training opportunities, and a clear pathway for career advancement, all within a vibrant educational environment that values teamwork and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Technician in Hereford
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local job fairs, and join relevant online groups. You never know who might have the inside scoop on a Maintenance Technician role that’s not even advertised yet!
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and practical skills. Be ready to discuss your experience with HVAC systems, fault diagnosis, and compliance regulations. Show them you’re the go-to person for all things mechanical!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings that suit your skills as a Maintenance Technician. We want to see you thrive in a role that excites you!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Maintenance Technician in Hereford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Maintenance Technician role. Highlight your experience with mechanical systems, compliance knowledge, and any relevant qualifications. We want to see how your skills match what we're looking for!
Show Off Your Experience:In your application, don’t just list your previous jobs. Share specific examples of how you've executed PPM, diagnosed faults, or maintained compliance in past roles. This helps us understand your hands-on experience and problem-solving skills.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it's relevant to the role. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company there!
How to prepare for a job interview at Integral UK Ltd
✨Know Your Stuff
Make sure you brush up on your mechanical maintenance knowledge, especially around HVAC systems, pumps, and valves. Familiarise yourself with SFG20 standards and any relevant legislation, as these will likely come up during the interview.
✨Showcase Your Experience
Be ready to discuss your previous roles in mechanical maintenance, particularly in critical environments like education or healthcare. Prepare specific examples of how you've diagnosed and repaired faults, and how you’ve ensured compliance with safety regulations.
✨Get Familiar with CAFM Systems
Since the role involves using a CAFM system for managing PPM and reactive tasks, it’s a good idea to understand how these systems work. If you have experience with any specific CAFM software, be sure to mention it and how it helped you maintain accurate records.
✨Demonstrate Team Spirit
This job requires collaboration with various stakeholders, so be prepared to talk about your teamwork skills. Share examples of how you've coordinated with helpdesk teams or mentored junior technicians, highlighting your customer-focused approach and communication skills.
