Facilities Administrator

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.

We are seeking a highly organised and detail-oriented individual to join our team as a Facilities Administrator. As a Facilities Administrator, you will play a key role in ensuring the smooth and efficient execution of our daily operations. Your primary responsibility will be to assign jobs to engineers and service professionals, both at the beginning and end of each workday. In addition, you will be responsible for the following tasks:

• Inputting updates onto the Corrigo system and sending emails to service professionals when their assistance is required for a job, whether it be for a callout or a quotation.
• Raising Purchase Order Requests (POR) encompassing materials and planned jobs, ensuring that necessary resources are available for successful job completion.
• Creating proposals on Corrigo for works over £1k, providing detailed information and pricing for customer consideration.
• Attaching relevant documents, such as job reports, costs, and funding requests onto Corrigo for easy reference.
• Addressing customer queries promptly and professionally via phone, email, or the Corrigo system.
• Actively following up with service professionals to ensure timely response and resolution of callouts.
• Booking subcontractors onto job sites using designated booking forms, ensuring their availability and adherence to project timelines.
• Inputting all job bookings onto a shared calendar to maintain an updated schedule for efficient coordination.
• Closing Work Orders (WOs) on the Corrigo system after successful completion of jobs, ensuring accurate recording and documentation.
• Creating and organizing folders on Sharepoint to store documents and maintain a well-structured and accessible filing system.
• Raising any remedial actions or follow-ups required following service visits to ensure customer satisfaction and resolution.
• Ensuring all compliance documents are accurately saved and securely stored according to company guidelines.

Requirements:

• High level of organisation and attention to detail.
• Strong communication skills, both oral and written.
• Ability to effectively prioritise tasks and manage time efficiently.
• Proficiency in using Corrigo and other relevant software applications.
• Experience in coordinating jobs or managing service professionals is preferred.
• Familiarity with procurement processes and experience raising purchase orders.
• Ability to multitask and work in a fast-paced environment.
• Strong problem-solving abilities and ability to handle customer inquiries with professionalism.
• Working knowledge of Microsoft Office applications.
• Knowledge of compliance and regulatory requirements is a plus.

At JLL, we embrace more innovative ways of working and prioritise opportunities to strengthen and advance your career within the UK and beyond. We support each other's wellbeing and champion inclusivity and belonging across teams. What sets JLL apart is our culture of collaboration, both locally in the UK and across the globe. Join us in taking the more inspiring, innovative, and optimistic path on our journey toward success as a Facilities Administrator in Bristol.