At a Glance
- Tasks: Lead a dynamic team in managing accounts receivable and enhancing operational efficiency.
- Company: Join JLL, a global leader in real estate and investment management.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: On-site role in Norfolk with a focus on collaboration and innovation.
- Why this job: Shape the future of real estate while developing your leadership skills.
- Qualifications: Experience in credit control and strong team management abilities.
The predicted salary is between 33075 - 40425 £ per year.
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
Accounts Receivable operations:
- Liaise with all departments to ensure KPI's are achieved and aim to exceed expectations.
- Have regular meetings with surveyors and clients providing comments on arrears and cash KPIs.
- Prepare reports to clients in the agreed formats to the agreed timelines.
- Liaise with and support Surveyors on the portfolio, acting on requests and providing information in a timely manner.
- Monitor collection rates and historic arrears to ensure that all management agreement targets are met.
- Ensure CRAR process is followed and liaise with solicitors as appropriate.
- Recommend write-offs/provisions where appropriate.
- Work with Compliance to ensure procedure guides are up to date.
- Ensure all occupier and client queries are resolved and responded to promptly.
- Attend internal and external meetings as required.
- Ensure strong communication links are established and maintained with the property accounts team.
- Identify and suggest improvements to standardise, streamline and simplify working procedures.
- Effectively manage risk by complying with Company and legislative procedures and controls, including ISAE3402.
- Identify problem areas and escalate issues promptly.
- Collaborate with JBS AR team and work as one team.
- Manage teams to deliver all aspects of the admin, collections and cashiering roles.
Team Leadership and Development:
- Actively manage team member's workloads and liaise with the AR Lead on a regular basis.
- Lead on team recruitment, training, retention and motivation of the team in order to develop commitment and high performance.
- Responsibility for the six monthly performance appraisals of the team.
- Management of development plans, poor performance and disciplinary issues.
Location: On-site - Norfolk, GBR
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
Credit Control Team Leader employer: Integral UK Ltd
JLL Work Place Management is an exceptional employer, offering a dynamic work environment in the heart of London where skilled Water Technicians can thrive. With a strong focus on employee growth, comprehensive benefits including health insurance and a pension scheme, and the opportunity to work on prestigious properties, JLL fosters a culture of excellence and professional development that empowers its team members to deliver outstanding service while ensuring compliance with health and safety regulations.
