At a Glance
- Tasks: Provide exceptional customer service and support for business events at a corporate reception.
- Company: Join JLL, a leader in real estate shaping a better world.
- Benefits: Competitive salary, career growth, and a supportive team environment.
- Other info: Dynamic role with opportunities to engage with diverse teams and clients.
- Why this job: Be the face of the company and make a positive impact on visitors and staff.
- Qualifications: Experience in Front of House or Reception, strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
JLL empowers you to shape a brighter way .
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Corporate Receptionist Based - Bristol , Filton (on our client site at Rolls-Royce) Hours - 40 (Monday-Thursday 07.30-16.30 help orient and settle new and visiting staff and support the facilities management team in providing a great workplace experience and provide the necessary support for business related events and community-based initiatives.
In this role, you will bring your people focused skills including strong stakeholder management and relationship building, continuous engagement and communications as well as your ability to proactively support the needs of our staff, clients and business partners.
Your ability to proactively resolve queries and issues will be the cornerstone to your success in this role.
What this job involves To provide exceptional levels of customer service.
To act as a meet and greet in the main reception.
To ensure all visitors are recorded onto site and issue Security passes to external guests / contractors.
Work to a standard set of operating procedures processes that are implemented across the corporate facilities.
To process room booking requests and issue support documentation to relevant departments.
Produce monthly statistics of utilisations Process guest WIFI user requests via the online system.
Support Emergency Evacuation procedures - assisting in the management of Emergency Evacuations.
Manage any issues that arise outside of core business hours, escalating to the relevant person dependent on the issue.
Make decisions and communicate with anyone working in the building outside of core business hours.
Manage the site stationery supplies.
Raise work requests through our system for maintenance and cleaning.
Manage bookings for visitor car parking spaces for the facility.
Work as part of a flexible team to provide reception and meeting room support.
Carry out basic administration tasks to support the business.
To support the review of procedures and processes.
Ensure that performance is compliant with agreed SLA.
To put forward any suggestions/initiatives.
To work as part of a team to deliver a first class service within the facility To support the Service Level Agreement by ensuring that all Site Support activities are carried out effectively Ensure all meeting spaces are set to a defined standard To ensure all customer requests are dealt with efficiently and effectively Person Specification Flexible and proactive Passionate about exceptional customer service.
Experienced in Front of House or Reception ideally gained within a corporate or 5 Star hotel environment.
Ability to build positive relations with colleagues, guests and clients.
Able to interact with all levels of personnel, including Senior Executives within the client organisation.
Able to work off their own initiative and with minimal direction.
Confidently able to manage emergency situations and make decisions as required.
Strong team player with a commitment to support their colleagues.
Excellent written and oral communication skills.
Exceptionally organised and skilled in multi-tasking.
High attention to detail.
Working knowledge and competent in the use of Microsoft Office software An understanding of Audio Visual and IT systems and the ability to explain this accurately to customers Computer literate (Word, Excel, Outlook E-mail) A clear understanding of Health
Corporate Receptionist employer: Integral UK Ltd
JLL Work Place Management is an exceptional employer, offering a dynamic work environment in the heart of London where skilled Water Technicians can thrive. With a strong focus on employee growth, comprehensive benefits including health insurance and a pension scheme, and the opportunity to work on prestigious properties, JLL fosters a culture of excellence and professional development that empowers its team members to deliver outstanding service while ensuring compliance with health and safety regulations.
