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- Tasks: Support the Contract Delivery Manager in managing client contracts and ensuring high service standards.
- Company: Integral, part of JLL, is a leading UK facilities and maintenance provider focused on innovation.
- Benefits: Enjoy a competitive salary, professional development opportunities, and a collaborative work environment.
- Why this job: Join a dynamic team, work on impactful projects, and build lasting professional connections.
- Qualifications: 1-2 years in contract or facilities management; strong organisational and analytical skills required.
- Other info: Candidates must provide proof of Right to Work in the UK and pass a DBS check.
The predicted salary is between 28800 - 43200 £ per year.
Integral is a leading provider of facility and property management solutions, offering innovative and sustainable services to clients across various sectors. As part of the JLL family, we are committed to delivering excellence and creating value for our clients.
We are seeking a detail-oriented and proactive Assistant Facilities Manager to join our team. In this role, you will support the Contract Delivery Manager in ensuring the successful execution and management of client contracts, maintaining high standards of service delivery, and contributing to client satisfaction and retention.
Key Responsibilities:- Assist in overseeing the day-to-day operations of assigned contracts, ensuring compliance with agreed-upon terms and service level agreements.
- Support the Contract Delivery Manager in developing and implementing strategies to improve service delivery and operational efficiency.
- Monitor key performance indicators (KPIs) and prepare regular reports on contract performance, highlighting areas for improvement.
- Collaborate with internal teams, including operations, finance, and human resources, to ensure smooth contract execution.
- Assist in managing client relationships, addressing concerns, and identifying opportunities for service expansion.
- Support the budgeting process and help monitor contract profitability, including preparing and submitting quotations, PO approvals, and managing AWS.
- Participate in contract review meetings and contribute to continuous improvement initiatives.
- Assist in the development and maintenance of standard operating procedures (SOPs) for contract delivery.
- Support the recruitment, training, and development of contract delivery team members.
- Ensure compliance with health and safety regulations, company policies, and industry standards.
- Utilise facilities management software and data analytics tools to track contract performance and identify areas for improvement.
- Assist in implementing and managing building management systems (BMS) and computerized maintenance management systems (CMMS) for efficient contract delivery.
- Support the integration of IoT devices and smart building technologies to enhance service delivery and operational efficiency.
- 1-2 years of experience in contract management, facilities management, or a similar supervisory role.
- Strong understanding of contract terms, service level agreements, and KPIs.
- Excellent organisational and time management skills.
- Strong analytical and problem-solving abilities.
- Proficient in Microsoft Office Suite, particularly Excel.
- Familiarity with facilities management software is a plus.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Able to cope with a fast-paced changing workplace and systems environment.
- Competitive salary and benefits package.
- Opportunities for professional development, training, and career growth within Integral.
- Collaborative and innovative work environment.
We’re Integral, part of JLL. We’re a Facilities and Maintenance firm based across the UK. We work with organisations in Mechanical, Electrical and Fabric works with engineers nationwide to deliver engineering excellence for our clients. The Integral family are the largest mobile hard services provider in the UK.
If you’re looking to step up your career, Integral and JLL are the perfect professional home. At Integral and JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing facilities and maintenance initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at Integral and JLL!
Applying:So we can really get to know you and what you can offer please include an up-to-date CV with your application. All candidates will be required to provide valid proof of Right to Work in the UK and ID at interview. Successful candidates are also required to pass a DBS check at our cost.
Assistant Facilities Manager in Newcastle, County Down employer: Integral UK Ltd
Contact Detail:
Integral UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Facilities Manager in Newcastle, County Down
✨Tip Number 1
Familiarise yourself with the key responsibilities of the Assistant Facilities Manager role. Understanding the day-to-day operations and compliance requirements will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the facilities management sector, especially those who work at Integral or JLL. Engaging with current employees can provide insights into the company culture and expectations, which can be beneficial for your application.
✨Tip Number 3
Brush up on your analytical skills and become proficient in using facilities management software. Being able to discuss how you can leverage data analytics tools to improve contract performance will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with client relationship management. Think of specific examples where you've successfully addressed client concerns or identified opportunities for service expansion, as this is a key aspect of the role.
We think you need these skills to ace Assistant Facilities Manager in Newcastle, County Down
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management or contract management. Emphasise your organisational skills, problem-solving abilities, and any familiarity with facilities management software.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain how your previous experiences align with the role and demonstrate your enthusiasm for working with Integral.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the Assistant Facilities Manager role, such as analytical skills, communication abilities, and proficiency in Microsoft Office Suite, particularly Excel.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter to eliminate any spelling or grammatical errors. A polished application reflects attention to detail, which is essential for this role.
How to prepare for a job interview at Integral UK Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Integral and its role within the JLL family. Understand their services, values, and recent projects. This knowledge will help you demonstrate your genuine interest in the company and how you can contribute to their success.
✨Highlight Relevant Experience
Make sure to emphasise your experience in contract management or facilities management. Be prepared to discuss specific examples of how you've successfully managed contracts, improved service delivery, or contributed to client satisfaction in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle challenges. Think of scenarios where you've had to manage client relationships or improve operational efficiency, and be ready to explain your thought process and the outcomes.
✨Showcase Your Teamwork Skills
As the role involves collaboration with various internal teams, be prepared to discuss your experience working in a team-oriented environment. Share examples of how you've effectively communicated and collaborated with colleagues from different departments to achieve common goals.
