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For Companies At a Glance
- Tasks: Manage key customer relationships and drive improvements in food safety and quality.
- Company: Leading fresh food manufacturer supplying major UK retailers and restaurants.
- Benefits: Up to £50,000 salary, annual bonus, 33 days holiday, and health support.
- Other info: Great opportunities for training, development, and employee recognition.
- Why this job: Join a fast-paced environment and make a real impact in food manufacturing.
- Qualifications: 5+ years in chilled food manufacturing with strong QA and customer-facing experience.
We’re recruiting for an experienced Technical Account Manager to join a leading fresh food manufacturing business supplying major UK retailers, restaurants, and foodservice brands. This is a fantastic opportunity for someone with a strong background in food manufacturing, technical compliance, and customer management to take ownership of key customer relationships and drive continuous improvement across quality, food safety, and technical performance.
The Role
- Act as the main technical contact for key customers
- Build strong customer relationships and manage technical expectations
- Lead customer meetings, audits, and site visits
- Drive improvement plans around complaints, microbiology, and site standards
- Support and develop the Technical Compliance Officer
- Work closely with internal teams, suppliers, and growers
About You
- Minimum 5 years’ experience within chilled food manufacturing
- Background in QA or Technical roles within food production
- Customer-facing technical experience within the food industry
- HACCP qualified with internal auditing experience
- Strong communication, leadership, and problem-solving skills
What’s On Offer
- Salary up to £50,000
- Annual bonus scheme
- 33 days holiday
- Life assurance
- Health & wellbeing support including remote GP access
- Funded training & development opportunities
- Employee discounts and recognition schemes
If you’re looking for your next challenge within a fast-paced food manufacturing environment, we’d love to hear from you.
Technical Account Manager in Wigan employer: Integral Staff
Contact Detail:
Integral Staff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager in Wigan
✨Tip Number 1
Network like a pro! Reach out to your connections in the food manufacturing industry and let them know you're on the hunt for a Technical Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and customer management skills. Think about real-life examples where you've driven improvements in quality or handled customer complaints effectively. We want you to shine!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and expertise in chilled food manufacturing. Check out our website for tailored opportunities that match your skills and experience. We’ve got your back!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’re the perfect fit for their team, especially in a customer-facing position like this one.
We think you need these skills to ace Technical Account Manager in Wigan
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Account Manager role. Highlight your experience in food manufacturing and customer management, as well as any relevant qualifications like HACCP. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've built strong customer relationships and driven improvements in quality and compliance. Let us know why you’re excited about joining our team!
Showcase Your Technical Skills: Since this role involves technical compliance and quality assurance, make sure to highlight your relevant skills and experiences. Mention any internal auditing experience and your problem-solving abilities. We love seeing candidates who can demonstrate their technical expertise!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at Integral Staff
✨Know Your Stuff
Make sure you brush up on your knowledge of food manufacturing and technical compliance. Familiarise yourself with HACCP principles and be ready to discuss how you've applied them in previous roles. This will show that you're not just a candidate, but someone who truly understands the industry.
✨Showcase Your Customer Skills
Since this role involves building strong customer relationships, prepare examples of how you've successfully managed customer expectations in the past. Think about specific situations where you resolved issues or improved client satisfaction—this will highlight your customer-facing experience.
✨Prepare for Technical Questions
Expect questions around quality assurance and technical performance. Be ready to discuss how you've driven improvement plans in previous roles, especially regarding complaints and microbiology. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company's approach to continuous improvement or how they support their Technical Compliance Officer. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.