At a Glance
- Tasks: Manage key customer relationships and drive improvements in food safety and quality.
- Company: Leading fresh food manufacturer supplying major UK retailers and restaurants.
- Benefits: Competitive salary, bonus, and excellent benefits package.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Join a dynamic team and make a real impact in the food industry.
- Qualifications: 5+ years in chilled food manufacturing with QA or technical experience.
The predicted salary is between 50000 - 50000 β¬ per year.
We are recruiting for an experienced Technical Account Manager to join a leading fresh food manufacturing business supplying major UK retailers, restaurants, and foodservice brands. This is a fantastic opportunity for someone with a strong background in food manufacturing, technical compliance, and customer management to take ownership of key customer relationships and drive continuous improvement across quality, food safety, and technical performance.
The Role
- Act as the main technical contact for key customers
- Build strong customer relationships and manage technical expectations
- Lead customer meetings, audits, and site visits
- Drive improvement plans around complaints, microbiology, and site standards
- Support and develop the Technical Compliance Officer
- Work closely with internal teams, suppliers, and growers
About You
- Minimum 5 years experience within chilled food manufacturing
- Background in QA or Technical roles within food production
- Customer-facing experience
Technical Account Manager employer: Integral Staff
Join a leading fresh food manufacturing business in Wigan, where your expertise as a Technical Account Manager will be valued and rewarded. With a strong focus on employee development, a collaborative work culture, and excellent benefits including a competitive salary and bonus structure, this company is dedicated to fostering growth and innovation. Experience the unique advantage of working in a dynamic environment that prioritises quality and customer satisfaction while contributing to the success of major UK retailers and foodservice brands.
StudySmarter Expert Adviceπ€«
We think this is how you could land Technical Account Manager
β¨Tip Number 1
Network like a pro! Reach out to your connections in the food manufacturing industry and let them know you're on the hunt for a Technical Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
β¨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and customer management skills. Be ready to discuss how you've driven improvements in quality and compliance in past roles. We want to see you shine!
β¨Tip Number 3
Donβt just apply anywhere; focus on companies that align with your values and expertise in food safety and technical performance. Check out our website for tailored opportunities that match your skills as a Technical Account Manager.
β¨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Share a brief insight from your conversation to show your enthusiasm and reinforce your fit for the role.
We think you need these skills to ace Technical Account Manager
Some tips for your application π«‘
Tailor Your CV:Make sure your CV is tailored to the Technical Account Manager role. Highlight your experience in food manufacturing and customer management, as these are key for us. Use specific examples that showcase your skills in technical compliance and relationship building.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Mention your passion for food safety and quality, and how your background aligns with our needs. Keep it engaging and personal!
Showcase Relevant Experience:When filling out your application, make sure to emphasise your relevant experience in QA or technical roles within food production. We want to see how you've driven improvement plans and managed customer expectations in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you donβt miss any important updates. Plus, it shows us youβre keen on joining our team!
How to prepare for a job interview at Integral Staff
β¨Know Your Stuff
Make sure you brush up on your knowledge of food manufacturing and technical compliance. Familiarise yourself with the latest industry standards and regulations, as well as the specific practices of the company you're interviewing with. This will show that you're not just interested in the role, but that you genuinely understand the field.
β¨Build Rapport
Since this role involves managing key customer relationships, practice how to build rapport during the interview. Be friendly, approachable, and ready to share examples of how you've successfully managed customer expectations in the past. This will demonstrate your interpersonal skills and ability to connect with clients.
β¨Prepare for Technical Questions
Expect to be asked about specific technical scenarios related to quality assurance and food safety. Prepare by thinking of examples from your previous roles where youβve tackled similar challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
β¨Show Your Improvement Mindset
This role is all about driving continuous improvement, so be ready to discuss how you've implemented improvement plans in the past. Share specific instances where you've identified issues and taken proactive steps to enhance quality or performance. This will highlight your problem-solving skills and commitment to excellence.