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- Tasks: Coordinate transport schedules and provide top-notch customer support in a dynamic environment.
- Company: Join a well-established and growing transport business in Dartford.
- Benefits: Enjoy a competitive salary, hybrid working, and no weekend shifts.
- Other info: Great long-term development opportunities in a friendly workplace.
- Why this job: Be part of a supportive team and make a real impact on operations.
- Qualifications: Experience in transport or logistics preferred; strong communication and organisational skills required.
Location: Dartford
Salary: £28,000 per annum
Hours: Monday – Friday, 8:00am – 5:00pm
Hybrid working available after probation
Integral Staff are delighted to be recruiting on behalf of a well-established and growing transport business for a professional and organised Transport Coordinator to join their team in Dartford. This is a fantastic opportunity for someone who enjoys a varied role that combines customer service, administration and transport coordination. Working as part of a busy and supportive team, you’ll play a key role in ensuring deliveries run smoothly while building strong relationships with customers, drivers and internal departments.
The successful candidate will be highly organised, proactive and confident communicating with people at all levels. No two days are the same, so this role would suit someone who thrives in a fast-paced environment and enjoys problem-solving and keeping operations running efficiently.
Key Responsibilities:- Coordinating daily transport schedules and supporting vehicle movements
- Acting as a key point of contact for drivers, customers and internal teams
- Providing excellent customer service and resolving queries efficiently
- Maintaining accurate transport and delivery records
- Monitoring delivery performance and supporting operational efficiency
- Assisting the transport team with general administration and day-to-day coordination
- Supporting continuous improvement across transport operations
- Previous experience within transport, logistics or a similar operational environment preferred
- Strong organisational and administrative skills
- Excellent communication skills, both written and verbal
- Ability to manage multiple tasks and work effectively under pressure
- Good IT skills including Microsoft Office
- Positive, team-oriented and proactive approach
- £28,000 annual salary
- Hybrid working available after successful probation
- Monday to Friday role with no weekends
- Opportunity to join a growing and reputable business
- Friendly and supportive working environment
- Long-term development opportunities
If you’re looking for a role where you can combine administration, coordination and customer service within a fast-moving transport environment, Integral Staff would love to hear from you.
Customer Service Administrator in Dartford employer: Integral Staff
Contact Detail:
Integral Staff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Dartford
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and transport coordination. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during interviews. Bring examples of how you've managed multiple tasks or improved processes in previous roles. This will demonstrate that you're the proactive candidate they need!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join our growing team.
We think you need these skills to ace Customer Service Administrator in Dartford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your organisational skills and any previous experience in transport or customer service to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your proactive approach can benefit our team. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your written application is clear and concise. We want to see your ability to convey information effectively, so don’t hold back on showcasing your best writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Integral Staff
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and requirements, especially around customer service and transport coordination. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.
✨Show Off Your Organisational Skills
As a Customer Service Administrator, being organised is crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or improved processes. This will demonstrate your ability to thrive in a fast-paced environment, which is exactly what they want.
✨Communicate Clearly and Confidently
Since the role involves liaising with drivers, customers, and internal teams, practice your communication skills. Be ready to discuss how you’ve resolved queries efficiently in the past. Clear and confident communication can set you apart from other candidates.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company’s approach to continuous improvement, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.