Transport Operations Manager

Operations Manager – Transport & Logistics Location: Colnbrook Salary: From £45,000 per annum, dependent on experience Contract: Full Time, Permanent Reporting to: Operations Director We are recruiting an experienced Operations Manager to join a well-established transport and logistics operation in Colnbrook. This is a hands-on leadership role within a busy 24/7 operation. You'll be responsible for day-to-day performance, driver management, customer service and compliance, while helping to create a positive and professional working environment. A key part of the role is driver engagement. We're looking for someone who will be visible within the operation, build strong relationships with drivers and lead with a fair, consistent and approachable management style. The Role Lead the day-to-day transport operation and maintain service levels Manage, support and develop drivers and operational team members Build strong relationships with drivers through regular face-to-face engagement Improve driver engagement, performance and retention Manage performance concerns, probation reviews and development plans Monitor schedules, orders and KPIs to identify and resolve issues Maintain strong customer relationships and handle escalated queries Improve operational efficiency, service and profitability Ensure compliance with GDP, ADR and CAA requirements Manage deviations, non-conformances and corrective actions Maintain high standards of health, safety and security About You Previous management experience within transport, freight or logistics Strong knowledge of transport operations, vehicle compliance and driver management Proven experience managing and developing drivers and operational teams Confident handling difficult conversations and performance issues Strong customer service and communication skills Organised, commercially aware and comfortable working in a fast-paced environment Good analytical and problem-solving skills Confident using Microsoft Office Flexible, proactive and willing to take ownership What's on Offer Salary from £45,000 per annum Company pension Health and wellbeing programme Free on-site parking Canteen Referral programme Permanent position with genuine responsibility and scope to make an impact This is a great opportunity for an experienced Transport or Logistics Operations Manager looking for a hands-on leadership position where they can make a real difference to the team and operation. Apply today for immediate consideration. TPBN1_UKTJ