Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team of IT technicians to enhance service delivery and client satisfaction.
- Company: Reputable Managed Service Provider based in Brighton.
- Benefits: Competitive salary, collaborative environment, and additional benefits.
- Why this job: Make a real impact by leading a skilled team in IT services.
- Qualifications: Previous MSP experience and strong leadership skills required.
- Other info: Join a dynamic team with opportunities for professional growth.
The predicted salary is between 50000 - 55000 £ per year.
A reputable Managed Service Provider in Brighton is seeking a Service Delivery Manager to lead their IT services department. This role involves managing a team of 6 technicians while enhancing service delivery and client satisfaction. Previous MSP experience and strong leadership skills are essential. The position offers a competitive salary of GBP50,000 – GBP55,000 plus benefits in a collaborative environment.
MSP Service Delivery Manager | Lead IT Support Team employer: Integral Recruitment Ltd
Contact Detail:
Integral Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MSP Service Delivery Manager | Lead IT Support Team
✨Tip Number 1
Network like a pro! Reach out to your connections in the MSP world and let them know you're on the hunt for a Service Delivery Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with potential employers, highlight your experience managing teams and improving service delivery. Share specific examples of how you've boosted client satisfaction in previous roles.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand their values and how they operate. This way, you can tailor your responses to show that you're not just a fit for the role, but also for the team.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for the right roles. Plus, it shows you're genuinely interested in joining our team and helps us keep track of your application.
We think you need these skills to ace MSP Service Delivery Manager | Lead IT Support Team
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous MSP experience and leadership skills. We want to see how you've led teams and improved service delivery in the past, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Delivery Manager role. Share specific examples of how you've enhanced client satisfaction in your previous roles.
Showcase Your Team Management Skills: Since you'll be leading a team of 6 technicians, it's crucial to demonstrate your team management skills. We love seeing how you’ve motivated and developed your team members in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Integral Recruitment Ltd
✨Know Your MSP Inside Out
Before the interview, do your homework on the Managed Service Provider. Understand their services, client base, and any recent news or achievements. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As a Service Delivery Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service delivery. Be ready to discuss how you motivate and develop your team of technicians.
✨Client Satisfaction is Key
Since enhancing client satisfaction is part of the role, think of specific instances where you've improved client relationships or feedback in previous positions. Highlight your strategies for ensuring clients are happy and how you measure success in service delivery.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare insightful questions about the company's culture, team dynamics, and expectations for the Service Delivery Manager role. This shows you're not just interested in the job, but also in how you can contribute to their success.
