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- Tasks: Lead IT operations for a green energy project, ensuring service excellence and team management.
- Company: Join a dynamic organisation driving the UK's energy revolution with impactful projects.
- Benefits: Enjoy a competitive salary, bonus, car allowance, and career growth opportunities.
- Why this job: Be part of a mission-driven team making a difference in sustainable energy.
- Qualifications: Bachelor's degree in IT or related field; experience in systems administration and team management required.
- Other info: Hybrid work model with two days on-site; eligibility for security clearance needed.
The predicted salary is between 48000 - 56000 £ per year.
IT Services Manager – Energy Infrastructure
Bridgewater, Somerset, TA5 (Hybrid – 2 days on-site)
£60,000 - £70,000 plus benefits including a bonus, car allowance and more
Ready to lead IT operations for one of the UK’s most impactful green energy projects? We’re hiring an IT Services Manager to spearhead IT excellence. This role would suit an IT Services Manager with a strong background in Systems Administration support, with demonstrable experience of shaping and delivering IT services within a multi-divisional business.
As IT Services Manager, you’ll:
- Work proactively with suppliers to address any service gaps, ensuring effective delivery
- Actively maintain Service Level Agreements to align with business priorities
- Proactively identify opportunities for service improvements and collaborate with partners to implement them
- Manage the IT support team members and tech bars
- Understand IT cost drivers and recommend cost-effective service delivery
- Serve as the primary interface between the business and partners for IT services issue escalation
- Maintain visibility of risks related to operational application services, identifying effective mitigation and appropriate escalation
- Define system performance measures and monitor, measure, and report on IT systems performance, including oversight of third-party support contracts
- Ensure the successful transition of IT Services from delivery to operations
We’re looking for a strategic IT leader who brings:
- A Bachelor's degree in IT, Computer Science, or related field
- A Systems Admin support background and experience of managing IT support teams, ideally within critical infrastructure
- Accredited in ITIL, Prince2, APMP or similar
- Proven track record of service improvement and vendor management
- Familiarity with Azure DevOps, JIRA, and agile methodologies
- Excellent stakeholder engagement, influencing, and reporting skills
- Eligibility for BPSS – security clearance
In return, my client offers the chance to play a key role in an organisation that’s part of the energy revolution. Benefits include a bonus, car allowance and masses of career opportunity in this growing, multi-divisional business. Sound interesting and something you would love to be part of? Apply today!
Integral Recruitment is acting as an employment agency in regard to this vacancy.
Contact Detail:
Integral Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Services Manager
✨Tip Number 1
Familiarise yourself with the latest trends in IT service management, especially within the energy sector. Understanding how IT can drive efficiency and sustainability in green energy projects will set you apart from other candidates.
✨Tip Number 2
Network with professionals in the energy infrastructure field. Attend industry events or webinars to connect with potential colleagues and learn about the challenges they face, which can help you tailor your approach during interviews.
✨Tip Number 3
Brush up on your knowledge of ITIL and project management methodologies like Prince2. Being able to discuss how you've applied these frameworks in past roles will demonstrate your capability to manage IT services effectively.
✨Tip Number 4
Prepare specific examples of how you've improved IT services in previous positions. Highlighting measurable outcomes from your initiatives will showcase your ability to drive service excellence and align with business priorities.
We think you need these skills to ace IT Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Systems Administration and managing IT support teams. Use specific examples that demonstrate your ability to improve services and manage vendor relationships.
Craft a Compelling Cover Letter: In your cover letter, express your passion for green energy projects and how your skills align with the role. Mention your familiarity with Azure DevOps and agile methodologies, as these are key to the position.
Highlight Relevant Qualifications: Clearly list your qualifications, such as your Bachelor's degree in IT or Computer Science and any relevant certifications like ITIL or Prince2. This will help you stand out as a qualified candidate.
Showcase Stakeholder Engagement Skills: Provide examples of how you've successfully engaged with stakeholders in previous roles. This is crucial for the IT Services Manager position, so make sure to highlight your influencing and reporting skills.
How to prepare for a job interview at Integral Recruitment Ltd
✨Showcase Your Leadership Skills
As an IT Services Manager, you'll need to demonstrate your ability to lead teams effectively. Prepare examples of how you've successfully managed IT support teams in the past, focusing on your leadership style and how you motivate your team.
✨Understand Service Level Agreements (SLAs)
Familiarise yourself with SLAs and be ready to discuss how you've maintained or improved them in previous roles. Highlight any specific instances where you proactively identified service gaps and took action to address them.
✨Prepare for Technical Questions
Given the technical nature of this role, brush up on your knowledge of Systems Administration and relevant tools like Azure DevOps and JIRA. Be prepared to answer questions about your experience with these technologies and how they can be leveraged for service improvement.
✨Demonstrate Stakeholder Engagement
This position requires excellent stakeholder engagement skills. Think of examples where you've successfully influenced stakeholders or collaborated with partners to implement service improvements. Be ready to discuss your approach to communication and relationship-building.
