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- Tasks: Service and maintain coffee machines and water systems across London.
- Company: Family-run business known for quality service and a friendly team.
- Benefits: Competitive salary, company car, lunch allowance, and bonuses.
- Why this job: Enjoy variety, independence, and the chance to work with great coffee.
- Qualifications: 2+ years experience with coffee machines and strong problem-solving skills.
- Other info: Join a supportive team that values skill and humour.
The predicted salary is between 38000 - 40000 £ per year.
Join a friendly, growing team keeping the UK’s coffee flowing!
Are you a hands-on engineer who loves variety, independence, and great coffee? Our client is a family-run business supplying high-quality commercial coffee machines, boiling taps, and water dispensers to workplaces nationwide. Known for their fast, friendly service and genuine team spirit, they’re now looking for a Field Service Engineer to join their expanding service team.
What you’ll be doing:
- Service, sanitise, and maintain coffee machines, boiling taps, and water dispensers
- Carry out installations, commissioning, and breakdown repairs
- Ensure every cup and glass tastes as good as it should
- Provide hands-on training and advice to customers
- Keep clear service records and manage van stock efficiently
What we’re looking for:
- 2+ years’ experience working with coffee machines, water dispensers, vending machines, or similar equipment
- Strong electro-mechanical and fault-finding skills
- Basic plumbing knowledge
- A passion for great customer service and a professional approach
- Full UK driving licence
- Ideally based in North West London with easy access to the M25/M40/M1/M11
What’s in it for you:
- £38,000–£40,000 salary (depending on experience)
- Company vehicle – Ford Transit Connect or Custom Limited
- £120/month supermarket lunch allowance (£1,440 per year)
- Annual rewards and bonuses (£1,000–£3,000 per year)
- Commission, signing bonus, and tips
- Discounted or free food and drinks
Join a team that values skill, trust, and a good sense of humour. If you’re ready to take pride in your work and be part of a growing, supportive company — we’d love to hear from you. Apply now to become a Field Service Engineer and help keep London’s coffee flowing!
Field Service Engineer employer: Integral Recruitment Ltd
Contact Detail:
Integral Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Get to know the company before your interview! Research their values, products, and team culture. This will help you tailor your answers and show that you're genuinely interested in being part of their coffee-loving family.
✨Tip Number 2
Practice your hands-on skills! Since this role is all about servicing and maintaining equipment, brush up on your electro-mechanical and fault-finding skills. Maybe even do a mock service call with a mate to get comfortable talking through your process.
✨Tip Number 3
Show off your customer service skills! Be ready to share examples of how you've gone above and beyond for customers in the past. This role is all about keeping clients happy, so let them know you’re the right fit for the job!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join their team. Let’s keep that coffee flowing!
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with coffee machines and similar equipment. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your hands-on engineering experience!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about great customer service and how you can bring that to our team. Keep it friendly and professional, just like our vibe at StudySmarter.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in the past. We love engineers who can think on their feet, so share those stories that show off your electro-mechanical skills and quick thinking!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to get your application and ensures you don’t miss out on any important details. Plus, we love seeing applications come in through our own channels!
How to prepare for a job interview at Integral Recruitment Ltd
✨Know Your Coffee Machines
Make sure you brush up on your knowledge of commercial coffee machines and water systems. Familiarise yourself with common issues, maintenance practices, and the latest models. This will not only impress your interviewers but also show your genuine interest in the role.
✨Show Off Your Problem-Solving Skills
Prepare to discuss specific examples where you've successfully solved technical problems in the past. Think about situations where you had to troubleshoot on the go, as this is crucial for a Field Service Engineer. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Customer Service Savvy
Since this role involves direct interaction with customers, be ready to share experiences that highlight your customer service skills. Talk about how you’ve handled difficult situations or provided exceptional service, as this will resonate well with the company’s values.
✨Plan Your Route
As you'll be covering Central & North London, it’s a good idea to familiarise yourself with the area. Mentioning your understanding of local routes and traffic patterns can demonstrate your readiness for the job. Plus, it shows you’re proactive and organised!
