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- Tasks: Service and maintain coffee machines and water systems across London.
- Company: Family-run business known for quality service and team spirit.
- Benefits: Competitive salary, company car, bonuses, and lunch allowance.
- Why this job: Enjoy variety and independence while keeping the UK's coffee flowing.
- Qualifications: 2+ years experience with coffee machines and strong problem-solving skills.
- Other info: Join a supportive team that values skill and humour.
Join a friendly, growing team keeping the UK’s coffee flowing! Are you a hands-on engineer who loves variety, independence, and great coffee? Our client is a family-run business supplying high-quality commercial coffee machines, boiling taps, and water dispensers to workplaces nationwide. Known for their fast, friendly service and genuine team spirit, they’re now looking for a Field Service Engineer to join their expanding service team.
What you’ll be doing:
- Service, sanitise, and maintain coffee machines, boiling taps, and water dispensers
- Carry out installations, commissioning, and breakdown repairs
- Ensure every cup and glass tastes as good as it should
- Provide hands-on training and advice to customers
- Keep clear service records and manage van stock efficiently
What we’re looking for:
- 2+ years’ experience working with coffee machines, water dispensers, vending machines, or similar equipment
- Strong electro-mechanical and fault-finding skills
- Basic plumbing knowledge
- A passion for great customer service and a professional approach
- Full UK driving licence
- Ideally based in North West London with easy access to the M25/M40/M1/M11
What’s in it for you:
- £38,000–£40,000 salary (depending on experience)
- Company vehicle – Ford Transit Connect or Custom Limited
- £120/month supermarket lunch allowance (£1,440 per year)
- Annual rewards and bonuses (£1,000–£3,000 per year)
- Commission, signing bonus, and tips
- Discounted or free food and drinks
Join a team that values skill, trust, and a good sense of humour. If you’re ready to take pride in your work and be part of a growing, supportive company — we’d love to hear from you. Apply now to become a Field Service Engineer and help keep London’s coffee flowing!
Field Service Engineer employer: Integral Recruitment Ltd
Contact Detail:
Integral Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and the products they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience with coffee machines and customer service can benefit them directly.
✨Tip Number 3
Don’t forget to ask questions during the interview! Show your enthusiasm by asking about their team dynamics, training opportunities, and what a typical day looks like for a Field Service Engineer.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your professionalism and eagerness to join their team.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with coffee machines and similar equipment. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your hands-on experience!
Show Your Passion: In your cover letter, let us know why you love working with coffee machines and providing great customer service. We’re all about that genuine team spirit, so a bit of personality goes a long way!
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about your skills and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Integral Recruitment Ltd
✨Know Your Coffee Machines
Make sure you brush up on your knowledge of commercial coffee machines and water systems. Familiarise yourself with common issues and maintenance practices, as well as the specific models the company uses. This will show your passion for the role and your readiness to tackle any challenges.
✨Show Off Your Problem-Solving Skills
Prepare examples from your past experience where you've successfully diagnosed and fixed issues on the go. Highlight your electro-mechanical skills and any plumbing knowledge you have. This will demonstrate your hands-on approach and reliability, which are key for a Field Service Engineer.
✨Customer Service is Key
Since this role involves direct interaction with customers, be ready to discuss how you’ve provided excellent customer service in previous positions. Share stories that showcase your ability to communicate effectively and train clients on using their equipment.
✨Plan Your Route
As you'll be covering Central & North London, think about how you would manage your time and van stock efficiently. Discussing your approach to planning routes and managing service records can highlight your organisational skills and readiness for the job.
