Field Service Coffee & Water Machine Engineer
Field Service Coffee & Water Machine Engineer

Field Service Coffee & Water Machine Engineer

Full-Time 37000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Maintain and service coffee and water machines across London and surrounding areas.
  • Company: Join a trusted family-run business with nearly 40 years of experience.
  • Benefits: Competitive salary, annual bonuses, company van, and increasing holiday allowance.
  • Why this job: Be part of a team that values innovation and delivers exceptional service.
  • Qualifications: Experience in technical roles is a plus, but a positive attitude is key.
  • Other info: Ongoing training and career progression opportunities available.

The predicted salary is between 37000 - 40000 £ per year.

Field Service Coffee & Water Machines Engineer

Location: London & Surrounding Areas (Enfield, Slough, Watford, Bromley)

Salary & Benefits:

  • Competitive basic salary of £37,000–£40,000 per annum, depending on experience
  • Annual salary reviews to reward loyalty and performance
  • Discretionary team-based bonus
  • Company van provided
  • Annual holiday allowance that increases year on year
  • Contributions toward company lunches and travel
  • Career progression opportunities with ongoing training and development

About the Client:

For nearly 40 years, our client has been delivering premium coffee and water solutions to workplaces across the UK. Founded as a family business, they have grown into a trusted national supplier known for quality products and exceptional service.

With headquarters in Norwich and a satellite office in London, they support customers nationwide through a strong service network. Their mission is simple: great coffee/water, great service.

The Role:

As a Field Service Engineer, you will play a vital role in ensuring customers enjoy uninterrupted access to premium coffee and water solutions. This is a van-based position, primarily covering London and surrounding areas.

Typically, you will attend around three service appointments per day, carrying out planned maintenance and reactive servicing.

Key responsibilities include:

  • Servicing and maintaining coffee machines, water dispensers, and related equipment
  • Delivering a high standard of customer service and technical support
  • Representing the business professionally at customer sites
  • Working collaboratively within a team that values innovation and continuous improvement

Skills, Experience & Training:

While previous experience in a similar role is beneficial, attitude and reliability are just as important. A practical, “can-do” approach is highly valued.

Desirable skills and certifications include:

  • Electrical competency training
  • Asbestos Awareness training
  • DBS registration
  • Plumbing skills to WRAS installer standard (or equivalent)

Training and support will be provided for the right candidate to develop these competencies.

What We’re Looking For:

This role would suit an experienced Field Service Engineer or someone with relevant technical skills looking to further develop their career.

If you are motivated, customer-focused, and take pride in delivering a reliable, high-quality service, we would love to hear from you.

Ready to Apply?

Join a business that values its people and takes pride in delivering exceptional coffee and water solutions to workplaces across the UK. Apply today and be part of a company where service truly matters.

Field Service Coffee & Water Machine Engineer employer: Integral Recruitment Ltd

Join a family-owned business that has been a trusted provider of premium coffee and water solutions for nearly 40 years, where your contributions are recognised through competitive salaries, annual reviews, and a discretionary bonus scheme. With a strong focus on employee development, you will benefit from ongoing training and career progression opportunities while working in a collaborative environment that values innovation and exceptional customer service across London and surrounding areas.
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Contact Detail:

Integral Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Coffee & Water Machine Engineer

Tip Number 1

Get to know the company before your interview! Research their values, mission, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of a Field Service Engineer, especially your customer service experience.

Tip Number 3

Dress the part! Even though it’s a field-based role, showing up in smart attire can make a great first impression. It shows you take the opportunity seriously and respect the company culture.

Tip Number 4

Follow up after your interview! A quick thank-you email can set you apart from other candidates. It’s a nice touch that shows your enthusiasm for the position and keeps you fresh in their minds.

We think you need these skills to ace Field Service Coffee & Water Machine Engineer

Electrical Competency
Customer Service
Technical Support
Plumbing Skills
Problem-Solving Skills
Team Collaboration
Attention to Detail
Reliability
Adaptability
Communication Skills
Can-Do Attitude
Continuous Improvement Mindset

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Field Service Engineer role. We want to see how your background aligns with servicing coffee and water machines, so don’t hold back on those details!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and technical support. Let us know why you’re excited about this role and how you can contribute to our mission of great coffee and water solutions.

Show Off Your Skills: If you have any certifications or training related to electrical competency or plumbing, make sure to mention them! We value practical skills, so highlight anything that shows you’re ready to hit the ground running.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!

How to prepare for a job interview at Integral Recruitment Ltd

Know Your Machines

Familiarise yourself with the coffee and water machines you'll be servicing. Understand their common issues and maintenance needs. This will not only show your technical knowledge but also your genuine interest in the role.

Customer Service Focus

Prepare to discuss how you’ve delivered excellent customer service in past roles. Think of specific examples where you went above and beyond to solve a problem or improve a customer's experience. This is crucial for a role that values great service.

Show Your Can-Do Attitude

Emphasise your practical, 'can-do' approach during the interview. Be ready to share instances where you tackled challenges head-on or learned new skills quickly. This attitude aligns perfectly with what the company is looking for.

Ask Insightful Questions

Prepare thoughtful questions about the company’s mission, team dynamics, and training opportunities. This shows your enthusiasm for the role and helps you gauge if the company culture fits you. Plus, it makes a great impression!

Field Service Coffee & Water Machine Engineer
Integral Recruitment Ltd

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