Production and Warehouse Supervisor

The Production and Warehouse Supervisor will oversee and lead the people, processes, and procedures across logistics and production operations, including supply chain, warehousing, fulfilment, and light assembly. This includes managing costs, improving efficiency, and delivering a joined-up service. Working with the Head of Operations, you will develop continuous systems improvements, on-site facilities management, maintenance and keeping the site in good order, whilst assisting with warehouse development projects and ensuring that production targets are met.

MAIN JOB RESPONSIBILITIES:

• Management of the daily operations of the warehouse and production facility, ensuring that all activities and reporting are undertaken as directed by Head of Operations.
• To undertake the daily plan work schedule and review days/weeks requirements to ensure resources are allocated effectively and efficiently to meet Company targets.
• Supervise and co-ordinate the activities of allocated employees, assigning tasks, monitoring performance, and providing training and development opportunities in conjunction with Line Manager and HR.
• Ensuring safety and security protocols and conducting regular facility inspections to ensure that both employees and site comply with safety regulations and best practice as highlighted within the Company’s Health & Safety policy document.
• Continuously seek ways to enhance operation efficiency, implementing process improvements and utilising warehouse management systems to track inventory and shipments.
• Creating accurate documentation where necessary.
• Ensuring a high quality of work is always maintained for our products.
• Attend Company meetings as and when required.
• Liaising with other departments.
• Any other tasks that may be required from time to time.

1. Warehouse:

• Report and investigate stock discrepancies within agreed timelines.
• Test and accurately record product specifications.
• Check and report on incoming stock, report any issues on quantities, quality (packaging) and damages.
• Working with the team to maximise space and storage management of the warehouse.
• Assist and report on RMA process when requested.
• Assist on Goods In/Goods Out management when requested, ensuring all processes are handled correctly and timely.
• Manage and report on costs for any products reworks including customer specials as requested by the Company.
• Manage process for sales orders include quality checks for all customer shipments to agreed quantities and delivery specifications.
• Assist the Management team in regard to stock checks as required.

2. Production:

• Ensuring that production processes are in line with company and regulatory requirements.
• Ensuring that the production team is trained and fully informed of equipment setup and production protocols.
• Maintaining appropriate and safe working practices, and ensuring compliance with Health and Safety legislation in the production facility.
• Accurately completing all necessary documentation for regulatory compliance.
• Communicating fulfilment expectations to production team members and evaluating their performance.
• Manage and report on costs for any products reworks including customer specials as requested by the Company.
• Implementing relevant emergency response procedures during emergency situations.
• Regularly checking the machinery and checkpoints to ensure safe and efficient workflow.
• Compiling reports about production and providing management and Product Managers with timely updates to mitigate risk.
• Managing the repair or replacement of faulty production equipment.
• Ensuring all resources and assets are used efficiently and correctly.

KEY SKILLS:

• At least 4 years experience within a similar industry sector with the ability to be able to demonstrate a solid understanding of warehouse and production procedures, safety protocols and inventory management control.
• Strong leadership abilities are necessary to motivate and manage a diverse team effectively.
• The need to be able to address operational challenges swiftly and efficiently.
• Effective communication is vital for co-ordination with other departments and ensuring that all team members are informed and engaged.
• Be able to demonstrate appropriate leadership skills, respecting confidentiality of situations and information.
• Respectful, treats colleagues fairly and appropriately.
• Demonstrates an ability to multitask and is flexible when requirements change.
• Displays a positive, can do attitude.
• Demonstrates the ability to prioritise, prepare and plan well.
• Demonstrates the ability to check work thoroughly showing good attention to detail.
• Acknowledges and learns from mistakes, listening to and learning from constructive criticism/feedback.