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- Tasks: Be the go-to tech expert for major clients, solving issues and providing solutions.
- Company: Join IAS, a global leader in digital media quality with a focus on trust and transparency.
- Benefits: Competitive salary, diverse workplace, and opportunities for professional growth.
- Other info: Collaborative environment with a commitment to diversity and inclusiveness.
- Why this job: Make a real impact by helping top brands succeed in the digital landscape.
- Qualifications: 3-5 years in technical account management, strong communication skills, and proficiency in JS, SQL, HTML.
The predicted salary is between 28800 - 48000 ÂŁ per year.
We’re looking for a Technical Account Manager (TAM) to join our Technical Customer Operations Team. If you are excited to work closely with some of the biggest companies in the world and in a high profile position such as that of a Technical Account Manager where you are the main technical go‑to person, then the TAM role at IAS is the place for you!
As the main technical point of contact, you will address any internal or external questions and issues that arise from our integrated clients (including end‑users of the platforms), or escalation appropriately when necessary. On a daily basis, you should be able to quickly troubleshoot any technical issues, pinpoint the problem, and provide a solution, escalating to tier 2 support and/or product teams only when necessary. We are looking for critical thinkers who are keen to ensure our customers succeed!
Internally, you will also be relied upon heavily by all departments to provide in‑depth updates and insights on the clients from a technology perspective, working closely with all departments such as Product, Engineering, Product Marketing, Legal, Pricing, Technical Support, etc. You will provide high‑touch consultative technical services and solutions to our most premium clients.
You Should Apply If You Have Most Of This:
- 3 to 5+ years working in a technical account/relationship management/client‑facing role
- Proficiency in JS, SQL, HTML, and data analysis
- Previous experience with web traffic analysis tools and ad serving tags
- Previous experience working with APIs and SDKs
- Critical thinking skills and a solutions‑oriented mind‑set
- Experience working with 3rd‑party advertising technology companies
- Experience working with publishers and publisher ad servers
- Knowledge of the ad tech ecosystem, its players, and how it all works
- Strong communication skills; written, verbal and listening skills
- Self‑starter with the ability to effectively manage time and multiple competing priorities
- Fluency in English is essential, professional level Swedish is highly desirable
What Puts You Over The Top:
- History of collaborating effectively within cross‑functional teams
- Programmatic experience
- Video and Mobile experience
- Knowledge of databases, ad servers, rich media ads, and trafficking
- Professional level Swedish language skills
About Integral Ad Science: Integral Ad Science (IAS) is a global leader in digital media quality. IAS makes every impression count, ensuring that ads are viewable by real people, in safe and suitable environments, activating contextual targeting, and driving supply path optimization. Our mission is to be the global benchmark for trust and transparency in digital media quality for the world’s leading brands, publishers, and platforms. We do this through data‑driven technologies with actionable real‑time signals and insight. Founded in 2009 and headquartered in New York, IAS works with thousands of top advertisers and premium publishers worldwide.
Technical Account Manager employer: Integral Ad Science
Contact Detail:
Integral Ad Science Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at IAS on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since you'll be troubleshooting and providing solutions, make sure you can confidently discuss JS, SQL, and APIs. Practice common scenarios you might face in the role.
✨Tip Number 3
Show off your critical thinking skills during interviews! Be ready to share examples of how you've solved complex problems in the past. This will demonstrate that you're the solutions-oriented thinker they're looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the IAS team.
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Account Manager role. Highlight your experience with JS, SQL, HTML, and any relevant client-facing roles to show us you’re the perfect fit!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love critical thinkers who can pinpoint problems and provide solutions, so let us see that in action!
Communicate Clearly: Strong communication skills are key for this role. Make sure your written application is clear and concise, showcasing your ability to convey complex information effectively. We want to see your best writing!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Integral Ad Science
✨Know Your Tech Inside Out
As a Technical Account Manager, you'll need to demonstrate your proficiency in JS, SQL, HTML, and data analysis. Brush up on these skills before the interview and be ready to discuss how you've used them in past roles. Real-world examples will show you know your stuff!
✨Understand the Ad Tech Ecosystem
Familiarise yourself with the ad tech landscape, including key players and how they interact. This knowledge will not only impress your interviewers but also help you answer questions about how you can contribute to their success in this role.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific instances where you've troubleshot technical issues or provided solutions for clients. Highlight your critical thinking abilities and how you approach problem-solving, as this is crucial for the TAM position.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, both verbally and in writing. Consider doing mock interviews with a friend to refine your delivery and ensure you're conveying your ideas effectively.