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- Tasks: Be the go-to tech expert for major clients and solve their challenges.
- Company: Join a leading global media measurement company focused on digital quality.
- Benefits: Competitive salary, diverse workplace, and opportunities for professional growth.
- Other info: Collaborate with cross-functional teams in a dynamic and inclusive environment.
- Why this job: Make a real impact by ensuring ads reach the right audience in safe environments.
- Qualifications: 3-5 years in technical account management with skills in JS, SQL, and HTML.
The predicted salary is between 45000 - 60000 £ per year.
We’re looking for a Technical Account Manager (TAM) to join our Technical Customer Operations Team. If you are excited to work closely with some of the biggest companies in the world and in a high profile position such as that of a Technical Account Manager where you are the main technical go-to person, then the TAM role at IAS is the place for you!
Acting as the main technical point of contact, you will address any internal or external questions and issues that arise from our integrated clients (including end-users of the platforms), or escalate appropriately when necessary. On a daily basis, you should be able to quickly troubleshoot any technical issues, pinpoint the problem, and provide a solution, and escalate to tier 2 support and/or product teams only when necessary. We are looking for critical thinkers who are keen to ensure our customers succeed!
Internally, you will also be relied upon heavily by all departments to provide in-depth updates and insights on the clients from a technology perspective, working closely with all departments such as Product, Engineering, Product Marketing, Legal, Pricing, Technical Support, etc. You will also provide High Touch consultative technical services and solutions to our most premium clients.
You should apply if you have most of this:
- 3 to 5+ years working in a technical account/relationship management/client-facing role
- Proficiency in JS, SQL, HTML, and data analysis
- Previous experience with web traffic analysis tools and ad serving tags
- Previous experience working with APIs and SDKs
- Critical thinking skills and a solutions-oriented mind-set
- Experience working with 3rd party advertising technology companies
- Experience working with publishers and publisher ad servers
- Knowledge of the ad tech ecosystem, its players, and how it all works
- Strong communication skills; written, verbal and listening skills
- Self-starter with the ability to effectively manage time and multiple competing priorities
- Fluency in English is essential, professional level Swedish is highly desirable
What puts you over the top:
- History of collaborating effectively within cross-functional teams
- Programmatic experience
- Video and Mobile experience
- Knowledge of databases, ad servers, rich media ads, and trafficking
- Professional level Swedish language skills
About Integral Ad Science: Integral Ad Science (IAS) is a global leader in digital media quality. IAS makes every impression count, ensuring that ads are viewable by real people, in safe and suitable environments, activating contextual targeting, and driving supply path optimization. Our mission is to be the global benchmark for trust and transparency in digital media quality for the world’s leading brands, publishers, and platforms. We do this through data-driven technologies with actionable real-time signals and insight. Founded in 2009 and headquartered in New York, IAS works with thousands of top advertisers and premium publishers worldwide.
Equal Opportunity Employer: IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.
Technical Account Manager employer: Integral Ad Science UK
Contact Detail:
Integral Ad Science UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at IAS on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since you'll be troubleshooting and providing solutions, practice explaining complex concepts in simple terms. This will show you're the go-to person they need!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Use real-life examples where you've tackled technical issues head-on. This will demonstrate your critical thinking and solutions-oriented mindset, which is key for a TAM role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the IAS team.
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in technical account management. We want to see how your skills align with the role, so don’t hold back on showcasing your proficiency in JS, SQL, and HTML!
Showcase Your Problem-Solving Skills: As a Technical Account Manager, you'll need to troubleshoot issues quickly. In your application, share examples of how you've tackled technical challenges in the past. We love seeing critical thinkers who can provide solutions!
Highlight Your Communication Skills: Strong communication is key in this role. Use your written application to demonstrate your ability to convey complex information clearly. Whether it’s through your cover letter or CV, let us know how you’ve effectively communicated with clients and teams.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Integral Ad Science UK
✨Know Your Tech Inside Out
As a Technical Account Manager, you'll need to demonstrate your proficiency in JS, SQL, HTML, and data analysis. Brush up on these skills before the interview and be ready to discuss how you've used them in past roles. Real-world examples will show that you can troubleshoot effectively.
✨Understand the Ad Tech Ecosystem
Familiarise yourself with the ad tech landscape, including key players and technologies. Be prepared to discuss your experience with web traffic analysis tools and APIs. This knowledge will help you stand out as someone who truly understands the industry.
✨Showcase Your Communication Skills
Strong communication is crucial for this role. Practice articulating complex technical concepts in simple terms. You might be asked to explain a technical issue to a non-technical audience, so being clear and concise is key.
✨Prepare for Cross-Functional Collaboration
Since you'll be working closely with various departments, think of examples where you've successfully collaborated with cross-functional teams. Highlight your ability to manage multiple priorities and how you ensure client success through teamwork.