At a Glance
- Tasks: Be the go-to tech expert for major clients and solve their challenges.
- Company: Join a leading global media measurement platform with a focus on trust and transparency.
- Benefits: Competitive salary, diverse workplace, and opportunities for professional growth.
- Other info: Dynamic role with cross-functional collaboration and career advancement opportunities.
- Why this job: Make a real impact by helping top companies succeed with innovative tech solutions.
- Qualifications: 3-5 years in technical account management and strong communication skills required.
The predicted salary is between 50000 - 65000 £ per year.
We’re looking for a Technical Account Manager (TAM) to join our Technical Customer Operations Team for Northern Europe. If you are excited to work closely with some of the biggest companies in the world and in a high profile position such as that of a Technical Account Manager where you are the main technical go-to person, then the TAM role at IAS is the place for you!
Acting as the main technical point of contact, you will address any internal or external questions and issues that arise from our integrated clients (including end-users of the platforms), or escalate appropriately when necessary. On a daily basis, you should be able to quickly troubleshoot any technical issues, pinpoint the problem, and provide a solution, and escalate to tier 2 support and/or product teams only when necessary. We are looking for critical thinkers who are keen to ensure our customers succeed!
Internally, you will also be relied upon heavily by all departments to provide in-depth updates and insights on the clients from a technology perspective, working closely with all departments such as Product, Engineering, Product Marketing, Legal, Pricing, Technical Support, etc. You will also provide High Touch consultative technical services and solutions to our most premium clients.
You should apply if you have most of this:
- 3 to 5+ years working in a technical account/relationship management/client-facing role
- Bachelor's degree in a technical discipline
- Proficiency in JS, SQL, HTML, and data analysis
- Previous experience with web traffic analysis tools and ad serving tags
- Previous experience working with APIs and SDKs
- Critical thinking and the ability to think outside of the box
- Experience working with 3rd party advertising technology companies
- Experience working with publishers and publisher ad servers
- Knowledge of the ad tech ecosystem, its players, and how it all works
- Strong communication skills; written, verbal and listening skills
- Self-starter with the ability to effectively manage time and multiple competing priorities
- Fluency in English
What puts you over the top:
- History of collaborating effectively within cross-functional teams
- Programmatic experience
- Video and Mobile experience
- Knowledge of databases, ad servers, rich media ads, and trafficking
About Integral Ad Science: Integral Ad Science (IAS) is a leading global media measurement and optimization platform that delivers the industry’s most actionable data to drive superior results for the world’s largest advertisers, publishers, and media platforms. IAS’s software provides comprehensive and enriched data that ensures ads are seen by real people in safe and suitable environments, while improving return on ad spend for advertisers and yield for publishers. Our mission is to be the global benchmark for trust and transparency in digital media quality.
Equal Opportunity Employer: IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.
Technical Account Manager employer: Integral Ad Science UK Ltd.
Integral Ad Science (IAS) is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a Technical Account Manager, you will engage with leading global companies, providing critical technical support while enjoying opportunities for professional growth and development. With a strong commitment to diversity and inclusiveness, IAS fosters a culture that values every employee's contributions, making it a rewarding place to build your career in the heart of Northern Europe.
Contact Details:
Integral Ad Science UK Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at IAS on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since you'll be the go-to person for clients, make sure you can confidently discuss JS, SQL, and troubleshooting techniques. Practice common scenarios you might face in the role.
✨Tip Number 3
Show off your critical thinking skills during interviews! Be ready to share examples of how you've solved complex problems in the past. This will demonstrate that you're the right fit for helping clients succeed.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the IAS team.
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in technical account management and client-facing roles. We want to see how your skills align with the job description, so don’t be shy about showcasing your proficiency in JS, SQL, and HTML!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the TAM role at IAS and how your critical thinking skills can help our clients succeed. Keep it engaging and personal – we love a bit of personality!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled technical issues in the past. We’re looking for critical thinkers who can troubleshoot effectively, so share those success stories that demonstrate your ability to think outside the box.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at IAS!
How to prepare for a job interview at Integral Ad Science UK Ltd.
✨Know Your Tech Inside Out
As a Technical Account Manager, you'll need to demonstrate your technical prowess. Brush up on your knowledge of JS, SQL, HTML, and any relevant APIs or SDKs. Be ready to discuss how you've used these skills in past roles to troubleshoot issues and provide solutions.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex technical problems in previous positions. Think critically about the challenges you faced and how you resolved them. This will show that you're not just a techie but also a strategic thinker who can help clients succeed.
✨Understand the Ad Tech Ecosystem
Familiarise yourself with the ad tech landscape, including key players and technologies. Being able to speak knowledgeably about web traffic analysis tools and ad serving tags will impress your interviewers and demonstrate your readiness for the role.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. Prepare to discuss how you've collaborated with cross-functional teams in the past, as this will highlight your ability to work well with others and manage multiple priorities.
