At a Glance
- Tasks: Be the go-to tech expert for major clients and solve their challenges.
- Company: Join a leading global media measurement platform with a focus on trust and transparency.
- Benefits: Competitive salary, diverse workplace, and opportunities for professional growth.
- Other info: Dynamic team environment with a commitment to diversity and inclusion.
- Why this job: Make an impact in the ad tech world while collaborating with top-tier companies.
- Qualifications: 3-5 years in technical account management and strong problem-solving skills.
The predicted salary is between 50000 - 65000 £ per year.
We’re looking for a Technical Account Manager (TAM) to join our Technical Customer Operations Team for Northern Europe. If you are excited to work closely with some of the biggest companies in the world and in a high profile position such as that of a Technical Account Manager where you are the main technical go-to person, then the TAM role at IAS is the place for you!
Acting as the main technical point of contact, you will address any internal or external questions and issues that arise from our integrated clients (including end-users of the platforms), or escalate appropriately when necessary. On a daily basis, you should be able to quickly troubleshoot any technical issues, pinpoint the problem, and provide a solution, and escalate to tier 2 support and/or product teams only when necessary. We are looking for critical thinkers who are keen to ensure our customers succeed!
Internally, you will also be relied upon heavily by all departments to provide in-depth updates and insights on the clients from a technology perspective, working closely with all departments such as Product, Engineering, Product Marketing, Legal, Pricing, Technical Support, etc. You will also provide High Touch consultative technical services and solutions to our most premium clients.
You should apply if you have most of this:
- 3 to 5+ years working in a technical account/relationship management/client-facing role
- Bachelor's degree in a technical discipline
- Proficiency in JS, SQL, HTML, and data analysis
- Previous experience with web traffic analysis tools and ad serving tags
- Previous experience working with APIs and SDKs
- Critical thinking and the ability to think outside of the box
- Experience working with 3rd party advertising technology companies
- Experience working with publishers and publisher ad servers
- Knowledge of the ad tech ecosystem, its players, and how it all works
- Strong communication skills; written, verbal and listening skills
- Self-starter with the ability to effectively manage time and multiple competing priorities
- Fluency in English
What puts you over the top:
- History of collaborating effectively within cross-functional teams
- Programmatic experience
- Video and Mobile experience
- Knowledge of databases, ad servers, rich media ads, and trafficking
About Integral Ad Science: Integral Ad Science (IAS) is a leading global media measurement and optimization platform that delivers the industry’s most actionable data to drive superior results for the world’s largest advertisers, publishers, and media platforms. IAS’s software provides comprehensive and enriched data that ensures ads are seen by real people in safe and suitable environments, while improving return on ad spend for advertisers and yield for publishers. Our mission is to be the global benchmark for trust and transparency in digital media quality.
Equal Opportunity Employer: IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.
EU Technical Account Manager – High‑Touch Ad Tech employer: Integral Ad Science UK Ltd.
Integral Ad Science (IAS) is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a Technical Account Manager, you will engage with leading global companies, providing high-touch technical solutions while enjoying opportunities for professional growth in a diverse and inclusive culture. Located in Northern Europe, IAS fosters a supportive atmosphere that encourages critical thinking and empowers employees to make a meaningful impact in the ad tech industry.
Contact Details:
Integral Ad Science UK Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land EU Technical Account Manager – High‑Touch Ad Tech
✨Tip Number 1
Network like a pro! Reach out to current or former employees at IAS on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since the role involves troubleshooting and working with APIs, make sure you can confidently discuss your experience with JS, SQL, and HTML.
✨Tip Number 3
Show off your problem-solving skills! During interviews, be ready to share examples of how you've tackled technical challenges in the past. This will demonstrate your critical thinking abilities and fit for the TAM role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the IAS team.
We think you need these skills to ace EU Technical Account Manager – High‑Touch Ad Tech
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Account Manager role. Highlight your experience with technical account management, client-facing roles, and any relevant skills like JS, SQL, and HTML. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the TAM position and how your skills can help our clients succeed. Be sure to mention any experience you have with ad tech and working with cross-functional teams.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled technical issues in the past. We love critical thinkers who can troubleshoot and provide solutions, so share specific instances where you've made a difference for clients or teams.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re serious about joining our team at IAS!
How to prepare for a job interview at Integral Ad Science UK Ltd.
✨Know Your Tech Inside Out
As a Technical Account Manager, you'll need to be the go-to person for technical queries. Brush up on your knowledge of JS, SQL, HTML, and any relevant web traffic analysis tools. Be prepared to discuss how you've used these skills in past roles.
✨Showcase Your Problem-Solving Skills
During the interview, highlight specific instances where you've successfully troubleshot technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your critical thinking abilities.
✨Understand the Ad Tech Ecosystem
Familiarise yourself with the ad tech landscape, including key players and technologies. Be ready to discuss how you’ve collaborated with 3rd party advertising technology companies and your experience with APIs and SDKs.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating complex technical concepts in simple terms. Prepare to answer questions about how you've worked cross-functionally with teams like Product and Engineering, showcasing your ability to convey insights clearly.
