At a Glance
- Tasks: Support commercial operations and reporting activities across the EMEA region.
- Company: Join a leading healthcare company dedicated to making a difference.
- Benefits: Competitive salary, career development, and a chance to impact healthcare.
- Other info: Dynamic role with opportunities for growth in a collaborative environment.
- Why this job: Be part of a team that challenges the status quo and drives change.
- Qualifications: Bachelor's degree and three years of experience in commercial operations.
The predicted salary is between 40000 - 50000 £ per year.
Changing lives. Building careers. Joining us is a chance for you to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, more than 4,000 of us are challenging what’s possible and making headway to help improve outcomes.
The Commercial Operations Senior Specialist is responsible for supporting commercial operations and reporting activities across the EMEA region. The role ensures accurate execution of operational, contract and pricing-related processes in line with defined SOPs, maintaining high standards of data quality, compliance, and cross-functional coordination. The role works closely with Insights, Pricing, Tender & Contracts, Customer Services, Finance, and Sales teams to support reporting, master data management, contract and pricing execution, tender follow-up, and issue resolution across multiple systems and markets.
RESPONSIBILITIES- Manage contract and tender implementation: Contract creation and maintenance in the contract management system. Support in-contract price increases, ensuring alignment with contractual terms and internal approvals.
- Support the backoffice process related to quote and contract: Liaise with Tender and contract team to ensure customer master data portal is up to date and customer requests related to documentation are sent timely. Reimbursement follow-up and credit note coordination in line with approved processes. Assist with price discrepancy follow-up, including coordination with Sales teams. Provide pricing support related to obsolete items, product discontinuations, and credit notes, working with Customer Services, Marketing, and MDM teams.
- Coordinate with commercial team and master data for customer/distributor data: Coordinate supplier and customer account creation with master data, ensuring data accuracy and timely setup in relevant systems. Identify and support resolution of customer account duplicates, working with Insights and Operations stakeholders.
- Prepare and maintain regular commercial reporting and dashboards across EMEA: Sales reports for customers, distributors and internal finance; tender reporting; price discrepancy reports, supporting monitoring and escalation in line with defined processes; quarterly tender, contracts and rebates reporting, ensuring completeness and alignment with contract data. Provide operational support on ad-hoc commercial operations activities and projects.
- Bachelor Degree in a related discipline with at least three years experience.
- Fluent in English (verbal and written). Any of the following languages would be an asset – French, German, Italian, Dutch.
- Experience working within commercial operations, sales support, pricing or tender operations.
- Experience supporting cross-functional commercial processes (Insights, Pricing, Tender & Contracts, Finance, Customer Services).
- Proven experience in establishing successful key relationships with commercial teams in a multi-country / EMEA environment.
- Hands-on experience with commercial systems and data, such as ERP systems (e.g. Oracle), Contract management tools (e.g. Model N) and CRM systems (e.g. Salesforce).
- Strong experience with Excel and structured reporting; exposure to Power BI or similar tools is an advantage.
Commercial Operation Senior Specialist employer: Integra LifeSciences
At Integra LifeSciences, we are dedicated to changing lives and building careers in the healthcare sector. Our collaborative work culture fosters innovation and supports employee growth through diverse opportunities across the EMEA region. With a commitment to excellence and a focus on meaningful contributions, we empower our team members to challenge the status quo and make a real impact in improving healthcare outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Operation Senior Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in commercial operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to healthcare and how your skills can contribute to their mission. We want you to shine!
✨Tip Number 3
Showcase your experience with commercial systems and data during interviews. Be ready to discuss specific tools you've used, like ERP systems or CRM software, as this will set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace Commercial Operation Senior Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Commercial Operations Senior Specialist role. Highlight your experience in commercial operations, sales support, and any relevant systems you've worked with. We want to see how your skills align with what we do!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our mission of changing lives in healthcare. Keep it concise but impactful – we love a good story!
Showcase Your Cross-Functional Experience:Since this role involves working closely with various teams, make sure to highlight any cross-functional experience you have. Whether it's collaborating with finance, sales, or customer services, we want to know how you've successfully navigated these relationships.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Integra LifeSciences
✨Know Your Numbers
As a Commercial Operations Senior Specialist, you'll be dealing with data and reports regularly. Brush up on your Excel skills and be ready to discuss how you've used data to drive decisions in past roles. Bring examples of reports you've created or insights you've derived from data.
✨Understand the Cross-Functional Landscape
This role requires collaboration across various teams like Sales, Finance, and Customer Services. Familiarise yourself with how these departments interact and prepare to discuss any experiences you have working in cross-functional teams. Highlight your ability to bridge gaps between different functions.
✨Master the Contract Process
Since contract management is a key responsibility, make sure you understand the basics of contract creation and maintenance. Be prepared to talk about your experience with contract management systems and how you've ensured compliance and accuracy in previous roles.
✨Showcase Your Language Skills
Fluency in English is essential, but if you speak any additional languages like French, German, or Italian, make sure to mention them. This could set you apart from other candidates, especially in a multi-country environment. Be ready to demonstrate your language skills if asked!
