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- Tasks: Handle inbound calls and emails from international clients, providing top-notch customer support.
- Company: Join Integra Corp, a reputable US and UK company with over 21 years of growth.
- Benefits: Enjoy world-class training, career growth opportunities, and a supportive work environment.
- Why this job: Be part of a dynamic team with no cold calling pressure and a focus on client relationships.
- Qualifications: Open to all diploma, UG, or PG degree holders; call centre experience is a plus.
- Other info: Walk-in interviews available at our Coimbatore office; salary always paid on time.
The predicted salary is between 24000 - 36000 £ per year.
Call Center / Customer Support Executive
- Position title: Call Center / Customer Support Executive
- Number of openings: 100
- Job location: Coimbatore and Chennai
- A division of Integra Corp, USA and Integra Ltd, UK
What we are looking for?
- Work with International clients
- Excellent spoken and written English
- Good at attention to detail in customer support
- Experience in call center or customer support role is an advantage
- Excellent listening and answering skills
- Any diploma, UG or PG degree
What would be your responsibilities?
- Work only with International clients
- Get trained on customer\’s product or service
- Answer inbound international calls and provide appropriate responses
- Reply to inbound customer emails in a professional manner
- Train your juniors and guide them
- Develop good relationship with clients
- Take responsibility and ownership of your projects
What can you expect from Integra?
- Opportunity to work with international clients
- World class training on multiple skills
- Planned career growth
How could you impress us?
- Through your previous call handling experience
- Good spoken English (if no relevant experience)
- Good telephone manners
- Enthusiasm and positive attitude
- Willingness to learn and adapt
Why you should join Integra?
- Excellent working atmosphere
- Salary always paid on-time
- No outbound cold calling pressure (and abuse)
- You work for a US corporation (and a UK company)
- You work for a company that has continuously grown for past 21 years
Walk-in interview offered at our office at
Integra Global Solutions Corp
No.1, Palsun Towers, 1st Street, Behind of KVB Bank
Tatabad, Sivananda Colony, Coimbatore-641012.
#J-18808-Ljbffr
Call Center / Customer Support Executive employer: Integra Global Solutions
Contact Detail:
Integra Global Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Center / Customer Support Executive
✨Tip Number 1
Familiarise yourself with common customer support scenarios and practice your responses. This will help you feel more confident during the interview, especially when discussing how you would handle various customer situations.
✨Tip Number 2
Brush up on your English communication skills, both spoken and written. Since you'll be dealing with international clients, being articulate and clear in your communication can set you apart from other candidates.
✨Tip Number 3
Show enthusiasm for learning about the products or services you'll be supporting. Research the company and its offerings to demonstrate your interest and readiness to engage with clients effectively.
✨Tip Number 4
Prepare to discuss your previous experiences in customer service or call handling, even if they are not directly related. Highlight transferable skills like problem-solving, patience, and your ability to work under pressure.
We think you need these skills to ace Call Center / Customer Support Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer support or call centre roles. Emphasise your excellent spoken and written English skills, as well as any training or qualifications that relate to the position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your ability to work with international clients. Mention specific examples of how you've handled customer inquiries in the past and your willingness to learn and adapt.
Highlight Key Skills: In your application, focus on key skills such as attention to detail, listening skills, and telephone manners. These are crucial for a Call Center / Customer Support Executive role and will help you stand out.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential in customer support.
How to prepare for a job interview at Integra Global Solutions
✨Showcase Your Communication Skills
As a Call Center / Customer Support Executive, excellent spoken and written English is crucial. Practice articulating your thoughts clearly and confidently, as this will demonstrate your ability to communicate effectively with international clients.
✨Highlight Relevant Experience
If you have previous experience in a call centre or customer support role, make sure to discuss it during the interview. Share specific examples of how you handled customer inquiries and resolved issues, as this will show your capability in the role.
✨Demonstrate Attention to Detail
Attention to detail is key in customer support. Be prepared to discuss how you ensure accuracy in your work, whether it's through careful listening or thorough responses to customer queries. This will reflect your commitment to providing high-quality service.
✨Exude Enthusiasm and a Positive Attitude
Your enthusiasm can set you apart from other candidates. Show your passion for customer service and your willingness to learn and adapt. A positive attitude can be infectious and is often what employers look for in a team member.
