At a Glance
- Tasks: Lead HR operations, improve processes, and drive digital optimisation across the employee life cycle.
- Company: Join a major UK media publishing group with a strong global presence.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Collaborative environment focused on innovation and employee engagement.
- Why this job: Gain real ownership in a dynamic role that impacts millions of readers.
- Qualifications: 3+ years in HR operations, strong process improvement skills, and experience with HRIS systems.
The predicted salary is between 60000 - 70000 £ per year.
Major UK Media Publishing Group
London - Hybrid (3 days in office) £60,000 - £70,000 + benefits Permanent
Our client is one of the UK's most established and widely recognised media publishing groups, with a portfolio of major national brands reaching tens of millions of readers across print, digital and social - both in the UK and globally. Their HR function is evolving at pace to match the scale and ambition of the business, and this role sits right at the heart of that.
This is a role for someone who is equally comfortable in the detail and driving change. You'll be hands-on - owning processes, improving systems and making things work better - not overseeing others who do it for you. If you're at a point in your career where you want real ownership without losing the craft, this is worth a look.
As HR Operations Lead you'll be responsible for operational excellence across HR service delivery - covering the full employee life cycle. This is a broad, substantive role spanning process improvement, digital optimisation, data integrity, global mobility, employee engagement and CSR.
You’ll work closely with the shared services team, external vendors and senior HR stakeholders to drive meaningful, lasting improvements across the function. Continuously review and optimise HR processes - identifying inefficiencies and implementing cleaner, simpler solutions that don’t over-engineer the problem.
Drive automation and standardisation across HR workflows, leveraging existing tools - particularly Workday - to maximise capability and reduce manual effort. Own data integrity across all HR systems - running regular audits, flagging anomalies and taking corrective action to ensure accuracy and GDPR compliance. Oversee and triage global mobility cases, maintaining up-to-date records and partnering with external vendors and the Talent team where needed. Manage new joiner and exit surveys, producing regular reports and working with business areas to surface trends and improvement opportunities. Support the planning and execution of employee engagement initiatives and manage the CSR budget, fund allocation and matched funding requests.
What experience you’ll bring:
- 3+ years in an HR Operations role with a strong focus on process improvement and digital optimisation - you’ve made things meaningfully better, not just maintained them.
- Proven experience with HRIS systems - Workday experience is highly desirable - and strong proficiency in data analysis and reporting tools including Excel and dashboards.
- High attention to detail with data - you spot what others miss and know how to fix it at the root rather than patching the symptom.
- The confidence to challenge existing practices and implement straightforward solutions - you’re not someone who over-complicates things or waits for permission to improve them.
- Exposure to global mobility processes is a strong advantage, as is experience working in a shared services environment.
- Clear, collaborative communication - comfortable translating technical data into plain language for non-technical HR colleagues and senior stakeholders alike.
Why this one’s worth considering:
- A genuinely broad remit - process improvement, data, global mobility, engagement and CSR all sit within this role. You won’t be doing the same thing every day.
- Real ownership and visibility - you’ll be shaping how HR operates across a business whose brands are read and trusted by millions.
- A well-established, ambitious HR function actively investing in becoming more digitally optimised - you’ll be central to that journey.
HR Operations Lead in London employer: IntecSelect
As a leading UK media publishing group, we offer an exciting opportunity for the HR Operations Lead to make a significant impact within a dynamic and evolving HR function. Our hybrid work model promotes a healthy work-life balance, while our commitment to employee engagement and continuous improvement ensures that you will have the chance to grow your skills and take ownership of meaningful projects. Join us in shaping the future of HR in a company whose brands resonate with millions globally.
StudySmarter Expert Advice🤫
We think this is how you could land HR Operations Lead in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their HR processes and think about how your experience aligns with their needs. This will help you stand out as someone who’s genuinely interested.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your process improvement experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace HR Operations Lead in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the HR Operations Lead role. Highlight your experience in process improvement and digital optimisation, and don’t forget to mention any work with HRIS systems like Workday. We want to see how you’ve made things better!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've driven change and improved processes in your previous roles. Keep it engaging and personal!
Showcase Your Attention to Detail:In HR, details matter! When you’re filling out your application, make sure there are no typos or errors. We love candidates who can spot the little things that others might miss, so let that shine through in your application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at IntecSelect
✨Know Your HR Processes Inside Out
Make sure you’re well-versed in the full employee life cycle and can discuss specific examples of how you've improved HR processes in your previous roles. This will show that you’re not just familiar with the theory but have practical experience in driving change.
✨Showcase Your Data Skills
Be prepared to talk about your experience with HRIS systems, especially Workday, and how you’ve used data analysis to enhance HR operations. Bring examples of reports or dashboards you've created that led to meaningful insights or improvements.
✨Communicate Clearly and Collaboratively
Practice explaining complex HR concepts in simple terms. You’ll need to demonstrate that you can communicate effectively with both technical and non-technical stakeholders, so think of ways to illustrate your points clearly during the interview.
✨Demonstrate Your Problem-Solving Mindset
Prepare to discuss specific challenges you've faced in HR operations and how you tackled them. Highlight your ability to identify inefficiencies and implement straightforward solutions without over-complicating things.
