At a Glance
- Tasks: Execute and optimise CRM campaigns using Braze across various channels.
- Company: Join a global CRM consultancy partnering with a leading retail brand.
- Benefits: Competitive pay, flexible working, and a chance to shape future operations.
- Other info: Opportunity for career growth and to make a real impact.
- Why this job: Be part of a transformative project in a fast-paced, dynamic environment.
- Qualifications: Experience with Braze or similar platforms and strong HTML skills.
The predicted salary is between 35000 - 45000 € per year.
A global CRM consultancy is partnering with an enterprise retail company to support the execution and optimisation of CRM campaigns within Braze across Email, Push Notifications, SMS and WhatsApp channels. This is a hands-on production role focused on campaign delivery, template management, workflow optimisation and marketing automation operations within a global CRM environment.
The ideal candidate will have strong Content, CMS and AEM skills with recent capabilities in Braze for drag & drop editing with HTML, CSS and JS.
Key Responsibilities- Build, configure and deploy CRM campaigns within Braze
- Execute personalised customer journeys using segmentation, targeting and automation rules
- Support HTML/Liquid template creation and Front End campaign setup
- Conduct QA checks and validate customer communications across channels
- Manage campaign timelines, content updates and deployment activities
- Create and maintain workflows, playbooks and operational documentation
- Support onboarding and training of internal teams on Braze processes
- Identify opportunities to simplify workflows and improve campaign automation
- Support rollout of global CRM operational processes and best practices
- Experience working with Braze or similar CRM/Marketing Automation platforms
- Background within CRM campaign execution, marketing operations or life cycle marketing
- Understanding of customer journey orchestration and campaign workflows
- Experience with HTML, Liquid or email template configuration desirable
- Strong attention to detail with excellent organisational skills
- Comfortable managing multiple campaigns within a fast-paced global environment
- Strong communication and stakeholder management skills
This is an excellent opportunity to join a globally recognised brand undergoing a large-scale CRM and marketing automation transformation, playing a key role in shaping future Braze operations and customer communications delivery.
Braze CRM Campaign Specialist in London employer: IntecSelect
Join a globally recognised brand in London as a Braze CRM Campaign Specialist, where you'll be at the forefront of a significant CRM and marketing automation transformation. Our company fosters a collaborative work culture that values innovation and personal growth, offering flexible working arrangements and opportunities for professional development. With a focus on employee well-being and a commitment to excellence, we provide a rewarding environment for those looking to make a meaningful impact in the world of CRM.
StudySmarter Expert Advice🤫
We think this is how you could land Braze CRM Campaign Specialist in London
✨Tip Number 1
Get to know the company and its culture before your interview. Research their CRM strategies and how they use Braze. This will help us tailor our conversation and show that we're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to CRM campaign execution and marketing automation. We can even do mock interviews together to boost our confidence and refine our answers.
✨Tip Number 3
Prepare some insightful questions to ask during the interview. This shows that we’re engaged and eager to learn more about their processes and how we can contribute to their CRM transformation.
✨Tip Number 4
After the interview, don’t forget to send a thank-you email! It’s a great way to reiterate our interest in the position and keep us fresh in their minds as they make their decision.
We think you need these skills to ace Braze CRM Campaign Specialist in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Braze CRM Campaign Specialist role. Highlight your experience with CRM platforms, especially Braze, and showcase any relevant skills in HTML, CSS, and JS. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about CRM campaign execution and how your skills can help us optimise our campaigns. Keep it concise but engaging – we love a good story!
Showcase Your Projects:If you've worked on any relevant projects, don’t hesitate to mention them! Whether it's a successful campaign you managed or a cool automation process you implemented, we want to hear about it. Real examples can make your application stand out.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at IntecSelect
✨Know Your Braze Inside Out
Make sure you’re well-versed in Braze and its features. Familiarise yourself with drag & drop editing, HTML, CSS, and JS. Being able to discuss specific campaigns you've executed using these tools will show your hands-on experience.
✨Showcase Your Campaign Successes
Prepare examples of successful CRM campaigns you've managed. Highlight how you executed personalised customer journeys and the impact they had on engagement. Use metrics to back up your claims – numbers speak volumes!
✨Master the Art of Communication
Since this role involves stakeholder management, practice articulating your ideas clearly. Be ready to discuss how you’ve collaborated with teams in the past and how you can support onboarding and training on Braze processes.
✨Be Ready to Problem-Solve
Think about challenges you've faced in campaign execution and how you overcame them. The interviewers will likely want to know how you identify opportunities to simplify workflows and improve automation, so have a few scenarios in mind.
