At a Glance
- Tasks: Design and execute CRM campaigns using Braze across various channels.
- Company: Join a global CRM consultancy working with a leading retail brand.
- Benefits: Competitive pay, flexible work options, and potential for permanent role.
- Other info: Fast-paced environment with opportunities for growth and learning.
- Why this job: Be part of a transformative project in marketing automation and customer engagement.
- Qualifications: Experience with Braze, CMS, and strong HTML/CSS skills required.
A global CRM consultancy is partnering with an enterprise retail company to support the execution and optimisation of CRM campaigns within Braze across Email, Push Notifications, SMS and WhatsApp channels. This is a hands-on production role focused on campaign delivery, template management, workflow optimisation and marketing automation operations within a global CRM environment.
The ideal candidate will have strong Content, CMS and AEM (Adobe Experience Manager) skills with recent capabilities in Braze for drag & drop editing with HTML, CSS and JS. One Stage MS team interview to start ASAP.
Key Responsibilities- Build, configure and deploy CRM campaigns within Braze
- Execute personalised customer journeys using segmentation, targeting and automation rules
- Support HTML/Liquid template creation and Front End campaign setup
- Conduct QA checks and validate customer communications across channels
- Manage campaign timelines, content updates and deployment activities
- Create and maintain workflows, playbooks and operational documentation
- Support onboarding and training of internal teams on Braze processes
- Identify opportunities to simplify workflows and improve campaign automation
- Support rollout of global CRM operational processes and best practices
- Experience working with Braze or similar CRM/Marketing Automation platforms is a must have
- Experience with CMS capabilities including Adobe Experience Manager is a must have
- Background within CRM campaign execution, marketing operations or life cycle marketing
- Understanding of customer journey orchestration and campaign workflows
- Experience with HTML, Liquid or email template configuration desirable
- Strong attention to detail with excellent organisational skills
- Comfortable managing multiple campaigns within a fast-paced global environment
- Strong communication and stakeholder management skills
This is an excellent opportunity to join a globally recognised brand undergoing a large-scale CRM and marketing automation transformation, playing a key role in shaping future Braze operations and customer communications delivery.
Braze Campaign Architect | CRM Automation & AEM Expert in London employer: IntecSelect
Join a globally recognised brand in London as a Braze Campaign Architect, where you will be part of a dynamic team driving CRM and marketing automation transformation. Enjoy a flexible work culture with the opportunity for personal growth and development, while contributing to innovative customer communication strategies. With competitive contract rates and the potential for permanent placement, this role offers a meaningful and rewarding career path in a fast-paced global environment.
StudySmarter Expert Advice🤫
We think this is how you could land Braze Campaign Architect | CRM Automation & AEM Expert in London
✨Tip Number 1
Get to know the company inside out! Research their CRM strategies and recent campaigns. This will help us tailor our conversation during the interview and show that we’re genuinely interested in how we can contribute.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to CRM and Braze. We can even role-play with a friend to get comfortable discussing our experience with campaign delivery and automation.
✨Tip Number 3
Show off our skills! Prepare a portfolio or examples of previous campaigns we've worked on, especially those involving HTML, CSS, and AEM. This will give us a chance to demonstrate our hands-on experience and creativity.
✨Tip Number 4
Don’t forget to follow up! After the interview, send a quick thank-you email to express our appreciation for the opportunity. It’s a great way to keep us on their radar and reinforce our enthusiasm for the role.
We think you need these skills to ace Braze Campaign Architect | CRM Automation & AEM Expert in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Braze and AEM. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant projects and achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm and a clear understanding of the responsibilities, so let your personality come through.
Showcase Your Technical Skills:Since this role involves a lot of technical work, make sure to mention your proficiency in HTML, CSS, and JS. We’re looking for someone who can hit the ground running, so highlight any hands-on experience you have with these technologies.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at IntecSelect
✨Know Your Braze Inside Out
Make sure you’re well-versed in Braze’s features and functionalities. Familiarise yourself with campaign delivery, template management, and automation rules. Being able to discuss specific examples of how you've used Braze in past roles will show your hands-on experience.
✨Show Off Your AEM Skills
Since the role requires strong CMS and AEM skills, brush up on your knowledge of Adobe Experience Manager. Be prepared to discuss how you’ve integrated AEM with CRM campaigns and any challenges you’ve overcome while using it.
✨Prepare for Technical Questions
Expect technical questions related to HTML, Liquid, and campaign workflows. Review your understanding of these technologies and be ready to explain how you’ve applied them in real-world scenarios. This will demonstrate your technical prowess and problem-solving abilities.
✨Communicate Clearly and Confidently
Strong communication is key in this role. Practice articulating your thoughts clearly, especially when discussing complex topics like customer journey orchestration. Use examples from your experience to illustrate your points and engage your interviewers.
