At a Glance
- Tasks: Design and execute CRM campaigns using Braze across various channels.
- Company: Join a global CRM consultancy working with a leading retail brand.
- Benefits: Competitive pay, flexible work options, and potential for permanent role.
- Other info: Fast-paced environment with opportunities for growth and learning.
- Why this job: Be part of a transformative project in marketing automation and customer engagement.
- Qualifications: Experience with Braze, CMS, and strong HTML/CSS skills required.
A global CRM consultancy is partnering with an enterprise retail company to support the execution and optimisation of CRM campaigns within Braze across Email, Push Notifications, SMS and WhatsApp channels. This is a hands-on production role focused on campaign delivery, template management, workflow optimisation and marketing automation operations within a global CRM environment.
The ideal candidate will have strong Content, CMS and AEM (Adobe Experience Manager) skills with recent capabilities in Braze for drag & drop editing with HTML, CSS and JS. One Stage MS team interview to start ASAP.
Key Responsibilities- Build, configure and deploy CRM campaigns within Braze
- Execute personalised customer journeys using segmentation, targeting and automation rules
- Support HTML/Liquid template creation and Front End campaign setup
- Conduct QA checks and validate customer communications across channels
- Manage campaign timelines, content updates and deployment activities
- Create and maintain workflows, playbooks and operational documentation
- Support onboarding and training of internal teams on Braze processes
- Identify opportunities to simplify workflows and improve campaign automation
- Support rollout of global CRM operational processes and best practices
- Experience working with Braze or similar CRM/Marketing Automation platforms is a must have
- Experience with CMS capabilities including Adobe Experience Manager is a must have
- Background within CRM campaign execution, marketing operations or life cycle marketing
- Understanding of customer journey orchestration and campaign workflows
- Experience with HTML, Liquid or email template configuration desirable
- Strong attention to detail with excellent organisational skills
- Comfortable managing multiple campaigns within a fast-paced global environment
- Strong communication and stakeholder management skills
This is an excellent opportunity to join a globally recognised brand undergoing a large-scale CRM and marketing automation transformation, playing a key role in shaping future Braze operations and customer communications delivery.
Braze Campaign Architect | CRM Automation & AEM Expert employer: IntecSelect
Join a globally recognised brand in London as a Braze Campaign Architect, where you will be part of a dynamic team driving CRM and marketing automation transformation. Enjoy a flexible work culture with one day in the office per week, competitive contract rates, and opportunities for permanent placement, all while contributing to innovative customer journey strategies. With a focus on employee growth and collaboration, this role offers a unique chance to enhance your skills in a fast-paced global environment.
StudySmarter Expert Advice🤫
We think this is how you could land Braze Campaign Architect | CRM Automation & AEM Expert
✨Tip Number 1
Get familiar with Braze and its features before your interview. Dive into the platform, play around with campaign setups, and understand how to optimise workflows. This hands-on experience will give you the confidence to discuss your ideas and showcase your skills.
✨Tip Number 2
Prepare for that MS Teams interview by practising common questions related to CRM campaigns and automation. Think about specific examples from your past work where you've successfully executed campaigns or improved processes. We want to hear your stories!
✨Tip Number 3
Network with professionals in the CRM space, especially those who have experience with Braze or AEM. Join relevant online communities or attend local meetups. This can lead to valuable insights and even job referrals, so don’t miss out!
✨Tip Number 4
When applying, make sure to highlight your technical skills in HTML, CSS, and JS. Tailor your approach to show how these skills can directly benefit the role. And remember, applying through our website gives you a better chance of standing out!
We think you need these skills to ace Braze Campaign Architect | CRM Automation & AEM Expert
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Braze Campaign Architect role. Highlight your experience with CRM platforms, especially Braze and AEM, and showcase any relevant projects that demonstrate your skills in campaign execution and automation.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that align with the job description, like managing multiple campaigns or working with HTML and Liquid templates.
Showcase Your Technical Skills:Since this role requires strong technical skills, make sure to highlight your proficiency in HTML, CSS, and JS. If you have examples of previous work or projects, include them to give us a better idea of your capabilities.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at IntecSelect
✨Know Your Braze Inside Out
Make sure you’re well-versed in Braze’s features and functionalities. Familiarise yourself with campaign delivery, template management, and automation rules. Being able to discuss specific examples of how you've used Braze in past roles will show your hands-on experience.
✨Show Off Your AEM Skills
Since the role requires strong CMS and AEM skills, brush up on your knowledge of Adobe Experience Manager. Be prepared to discuss how you’ve integrated AEM with CRM campaigns and any challenges you’ve overcome while using it.
✨Prepare for Technical Questions
Expect technical questions related to HTML, Liquid, and CSS. Review your coding skills and be ready to explain how you’ve used these languages in campaign setups. You might even be asked to solve a problem on the spot, so practice makes perfect!
✨Demonstrate Your Organisational Skills
This role involves managing multiple campaigns simultaneously, so highlight your organisational abilities. Share examples of how you’ve successfully managed timelines, content updates, and deployment activities in a fast-paced environment.
