Call Centre Executive

Call Centre Executive

Full-Time 30000 - 42000 ÂŁ / year (est.) No home office possible
Go Premium
I

At a Glance

  • Tasks: Convert warm enquiries into booked appointments through engaging phone conversations.
  • Company: Join Intech Global, a growing private healthcare provider in London.
  • Benefits: Enjoy a supportive environment with training, progression opportunities, and no cold calling.
  • Why this job: Make a real impact by helping patients while achieving your sales targets.
  • Qualifications: Experience in telesales or call centres; strong communication and conversion skills required.
  • Other info: Fast-paced, structured team environment focused on results and performance.

The predicted salary is between 30000 - 42000 ÂŁ per year.

Intech Global, a growing private healthcare provider, seeks a target‑driven Call Centre Executive to convert warm inbound enquiries into booked appointments. The role is phone‑heavy and conversion‑focused, ideal for candidates experienced in call centres, inbound telesales, appointment setting, or high‑volume B2C sales.

Responsibilities

  • Handle a high volume of inbound calls, emails and online enquiries.
  • Promptly call prospective patients to maximise conversion.
  • Build rapport quickly and guide conversations toward booking appointments.
  • Convert enquiries into confirmed appointments and qualify needs.
  • Follow up on unconverted leads to improve booking rates.
  • Update outcomes accurately in the CRM.
  • Work to daily and weekly call and conversion targets.

Qualifications

  • Proven B2C telesales or call‑centre experience.
  • Comfortable spending most of the day on the phone.
  • Strong conversion, objection‑handling and closing skills.
  • Target‑driven mindset with resilience and energy.
  • Highly organised with good follow‑up discipline.
  • Experience in healthcare, beauty, aesthetics or high‑value services advantageous but not essential.

Ideal Candidate

  • Enjoys high‑volume inbound sales environments.
  • Is motivated by results, KPIs and performance metrics.
  • Knows how to turn interest into action.
  • Thrives in a structured, fast‑moving sales team.

What’s on Offer

  • Warm inbound enquiries (no cold calling).
  • Clear expectations and measurable targets.
  • Training and ongoing support.
  • Modern, professional on‑site environment.
  • Long‑term progression opportunities.

Important

This is a sales‑focused call‑centre role. If you are looking for reception, admin or non‑sales customer service, this position will not be suitable.

Call Centre Executive employer: Intech Global, Inc

Intech Global, Inc. is an excellent employer for those seeking a dynamic and rewarding career in the healthcare sector. Located in Hammersmith, London, we offer a supportive work culture with comprehensive training, clear performance metrics, and ample opportunities for long-term progression. Our focus on warm inbound enquiries ensures that our Call Centre Executives can thrive in a structured environment while making a meaningful impact on patients' lives.
I

Contact Detail:

Intech Global, Inc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Call Centre Executive

✨Tip Number 1

Get to know the company! Research Intech Global, Inc and understand their values and services. This will help you tailor your conversations and show that you're genuinely interested in what they do.

✨Tip Number 2

Practice your phone skills! Since this role is phone-heavy, rehearse common scenarios you might encounter. Role-playing with a friend can help you feel more confident and ready to handle those inbound calls.

✨Tip Number 3

Be prepared to showcase your conversion skills! Think of examples from your past experiences where you successfully turned inquiries into appointments. Highlighting these during your conversations can really set you apart.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about landing the job with us at Intech Global.

We think you need these skills to ace Call Centre Executive

B2C Telesales Experience
Call Centre Experience
Inbound Sales Skills
Appointment Setting
Conversion Skills
Objection Handling
Closing Skills
Target-Driven Mindset
Resilience
Organisational Skills
Follow-Up Discipline
CRM Proficiency
High-Volume Sales Environment Experience
Motivation by KPIs and Performance Metrics

Some tips for your application 🫡

Show Off Your Experience: Make sure to highlight any previous call centre or telesales experience in your application. We want to see how you've handled high-volume calls and converted enquiries into bookings, so don’t hold back!

Be Target-Driven: Since this role is all about hitting targets, let us know how you’ve smashed your KPIs in the past. Share specific examples of how you’ve met or exceeded conversion rates to show us you’re the right fit.

Keep It Professional Yet Friendly: Your written application should reflect the friendly and professional tone we value at StudySmarter. Use a conversational style that shows off your personality while still being respectful and polished.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Intech Global, Inc

✨Know Your Numbers

Before the interview, brush up on your sales metrics and conversion rates. Be ready to discuss specific examples of how you've met or exceeded targets in previous roles. This shows you’re results-driven and understand the importance of KPIs.

✨Practice Your Pitch

Since this role is all about converting enquiries into appointments, practice your phone pitch. Role-play with a friend or family member to refine your objection-handling skills and ensure you can build rapport quickly over the phone.

✨Familiarise Yourself with the Company

Do some research on Intech Global and their services. Understanding their healthcare offerings will help you tailor your responses and demonstrate genuine interest during the interview. It’s all about showing you’re a good fit for their team!

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This could be about their training process or how they measure success in the role. It shows you’re engaged and serious about the opportunity.

Call Centre Executive
Intech Global, Inc
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

I
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>