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- Tasks: Provide 1st line technical support in a healthcare environment and assist with IT equipment setup.
- Company: Join a dynamic Managed Service Provider making a difference in healthcare.
- Benefits: Competitive salary up to £40,000 and meaningful work experience.
- Why this job: Make a real impact while developing your technical skills in a supportive team.
- Qualifications: Full UK Driving Licence and experience in IT support required.
- Other info: Full-time, on-site role in Watford with opportunities for personal growth.
The predicted salary is between 28000 - 40000 £ per year.
We are seeking a dedicated and capable Field-Based 1st Line Engineer to join our team and support a new client in the Watford area. This is a full-time, on-site position requiring a proactive individual who can deliver exceptional technical support while demonstrating empathy and professionalism.
Role & Responsibilities
- Provide 1st line technical support across main sites and surrounding locations.
- Service client shops in the area as required.
- Work primarily within a health care environment, ensuring a compassionate and professional approach.
- Perform networking tasks including patching and basic switching.
- Build and configure laptops, with experience in Intune and Autopilot for device onboarding.
- Support monthly staff onboarding by issuing and setting up IT equipment.
Essential Skills and Experience
- Full UK Driving Licence – this is non-negotiable.
- Demonstrable technical experience in IT support.
- Strong interpersonal skills and empathy for working in sensitive environments.
- Networking knowledge (patching and basic switching).
- Experience with laptop builds and Microsoft Intune/Autopilot.
- Excellent attention to detail, punctuality, and commitment to the role.
Salary & Details
- Competitive salary: £35,000 – £40,000.
- Opportunity to work in a meaningful environment supporting a health care customer.
- Full-time, 5 days per week on-site (Watford).
Field Engineer in Watford employer: Intec Select
Contact Detail:
Intec Select Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer in Watford
✨Tip Number 1
Get to know the company before your interview. Research their values, mission, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your technical skills! Since this role is all about providing 1st line support, brush up on your networking knowledge and laptop builds. Being able to demonstrate your expertise can really set you apart from other candidates.
✨Tip Number 3
Show off your interpersonal skills during the interview. Since you'll be working in sensitive environments, it's crucial to convey empathy and professionalism. Share examples of how you've handled tough situations with clients in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Field Engineer in Watford
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. We want to see that you understand what we're looking for in a Field-Based 1st Line Engineer, so make sure you highlight relevant skills and experiences in your application.
Show Off Your Technical Skills: This role is all about providing top-notch technical support, so don’t be shy! We want to know about your experience with IT support, networking, and any tools like Intune and Autopilot. Be specific about your past roles and how they relate to what we need.
Emphasise Your Interpersonal Skills: Since you'll be working in sensitive environments, it’s crucial to show us your empathy and professionalism. Share examples of how you've handled challenging situations or provided support in a compassionate way. We love to see that human touch!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Intec Select
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around 1st line support, networking, and laptop builds. Be ready to discuss your experience with Microsoft Intune and Autopilot, as these are key for the role.
✨Show Your Empathy
Since you'll be working in a healthcare environment, it's crucial to demonstrate your interpersonal skills. Prepare examples of how you've handled sensitive situations with empathy and professionalism in the past.
✨Be Punctual and Detail-Oriented
Arrive on time for your interview and pay attention to the details in your application and during the conversation. This shows your commitment and reliability, which are essential traits for a Field Engineer.
✨Prepare Questions About the Role
Think of insightful questions to ask about the position and the company. This not only shows your interest but also helps you gauge if the role is the right fit for you. Ask about the team dynamics and the types of challenges you might face.