At a Glance
- Tasks: Lead the vision and roadmap for user-facing digital services, balancing user needs with technical requirements.
- Company: Join a dynamic team in London, working on impactful digital products.
- Benefits: Competitive daily rate, hybrid work model, and a chance to shape user experiences.
- Other info: Opportunity to work in a complex, regulated environment with excellent career growth potential.
- Why this job: Make a real difference in user-facing services while collaborating with diverse teams.
- Qualifications: Proven experience in product management within Agile environments and strong user-centred design skills.
The predicted salary is between 63000 - 77000 £ per year.
An excellent opportunity has arisen for an experienced Product Manager to take ownership of our clients user-facing digital services. This is an excellent opportunity for a Product Manager who enjoys working on complex, high-impact digital products and balancing user needs with technical, governance and regulatory requirements.
Role and Responsibilities
- Own the product vision, definition and roadmap for user-facing digital services
- Develop and maintain an outcome-focused product roadmap based on user research, service data and organisational priorities
- Lead discovery activity to understand user problems, test ideas and shape solutions
- Translate user and business requirements into clear problem statements, user needs, acceptance criteria and prioritised backlog items
- Work closely with Engineering, Service Design, UX and User Research throughout the product lifecycle
- Define product success measures and monitor service performance against agreed outcomes
- Lead and contribute to Agile ceremonies including sprint planning, stand-ups, demos and retrospectives
- Work with governance, legal and approval teams to simplify complex application and approval journeys
- Ensure services meet accessibility, security, identity, audit and wider platform requirements
- Manage senior stakeholders across internal teams, external partners and the wider digital ecosystem
- Work with third-party suppliers and contractors to ensure delivery meets agreed product and quality standards
Skills and Experience
- Proven experience as a Product Manager delivering user-facing digital services within a multidisciplinary Agile environment
- Strong experience owning product roadmaps from discovery through to delivery
- Excellent understanding of user-centred design and product discovery
- Experience using user research, analytics and service data to inform product decisions
- Strong backlog management, prioritisation and requirements definition skills
- Experience managing complex stakeholder groups and conflicting priorities
- Comfortable working within technically complex or highly governed environments
- Strong analytical, communication and decision-making skills
- Experience within health, government, public sector or regulated digital services would be advantageous
- Previous experience working to GDS Service Standards or through service assessments would be highly desirable
- Experience of digital services involving governance, approvals or regulatory workflows would also be beneficial
Senior Product Manager - User Facing Services employer: Intec Select
Join a forward-thinking company in London that prioritises employee well-being and professional growth. With an impressive benefits package including 39 days of annual leave, flexible working arrangements, and a generous pension scheme, we foster a collaborative work culture where your contributions are valued. As a Senior Manager in Agile Project Management, you'll have the opportunity to lead transformative projects while developing your skills in a supportive environment that encourages innovation and continuous improvement.
