At a Glance
- Tasks: Maintain and troubleshoot advanced automation equipment while providing IT support to users.
- Company: Fast-growing e-commerce business with a brand-new office in Maidstone.
- Benefits: Competitive salary, flexible hours, and a great benefits package.
- Other info: Hands-on role with opportunities for learning and growth in a state-of-the-art environment.
- Why this job: Join a dynamic team and make a real impact on technology and automation.
- Qualifications: Mechanical or technical background with a strong interest in IT and automation.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an IT & Automation Technician to join a fast-growing e-commerce business at their brand-new office in Maidstone, Kent. This is a unique role combining hands‑on IT support with automation maintenance across a state‑of‑the‑art fulfilment centre. You will play a pivotal role in keeping systems, machinery and technology running smoothly, helping the business scale efficiently. This is a permanent, full‑time position (40 hours per week, flexible hours) with a competitive salary dependent on experience. Start date is ASAP.
Role & Responsibilities
- Maintain, troubleshoot and repair advanced automation equipment, including conveyors, SLAM machines, pick‑to‑light systems and right‑size packaging machines
- Perform proactive maintenance to maximise uptime and prevent breakdowns
- Carry out reactive repairs to get production lines back up and running quickly
- Provide first‑line IT support to 200+ users, troubleshooting hardware, software, mobile devices and printers
- Assist the IT Manager with infrastructure projects, upgrades and improvements
Skills & Experience
- Mechanical or technical background, ideally with experience in a fulfilment centre or similar environment
- Hands‑on tinkerer mindset, comfortable with tools, problem‑solving and learning how things work
- Strong interest in technology, IT systems and automation processes
- Experience with MS365 and Ubiquiti environments is a plus
- Highly IT literate, proactive and able to get things done independently
- Obsessed with improving systems and processes to maximise efficiency
Package
- On Site (Maidstone)
- On Call Rota
- Great Benefits Package
IT Support Technician in Maidstone employer: Intec Select
Join a dynamic e-commerce business in Maidstone, where innovation meets opportunity. As an IT Support Technician, you'll thrive in a collaborative work culture that values hands-on problem-solving and continuous learning, all while enjoying a competitive salary and a comprehensive benefits package. With flexible working hours and a focus on employee growth, this role offers a unique chance to contribute to cutting-edge automation technology in a state-of-the-art fulfilment centre.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Technician in Maidstone
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Intec Select values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Intec Select might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Intec Select!
✨Direct Apply to Intec Select
Let's not forget to apply directly through the Intec Select website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support Technician in Maidstone
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Intec Select.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Intec Select. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Intec Select
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
