At a Glance
- Tasks: Provide 1st and 2nd line support for IT issues and manage company devices.
- Company: Join a global SaaS company with a dynamic IT operations team.
- Benefits: Competitive salary, full training, and opportunities for professional growth.
- Other info: Hybrid work model with a focus on learning and development.
- Why this job: Kickstart your IT career while making a real difference in tech support.
- Qualifications: Experience in IT support and strong communication skills required.
The predicted salary is between 35000 - 45000 € per year.
An excellent opportunity has arisen with a global SaaS company who is seeking a Systems Administrator to join its IT operations team. You’ll support end users with day-to-day technical issues while helping manage the company’s IT equipment estate, ensuring devices are configured, maintained, and compliant with internal standards. Full training and development will be provided.
Responsibilities
- Provide 1st and 2nd line support for hardware, device, and basic Microsoft 365 issues
- Set up, configure, and deploy laptops, desktops, mobile phones, and tablets
- Manage IT equipment allocation, returns, replacements, and lifecycle tracking
- Maintain accurate asset and inventory records across IT systems
- Support device audits, compliance checks, and documentation activities
- Assist with mobile device management and endpoint administration tasks
- Troubleshoot user device issues and escalate more complex incidents where required
- Ensure devices meet company security standards, including updates and endpoint protection
- Maintain support documentation and contribute to improving internal processes
Skills & Experience
- Previous experience within IT support, service desk, or technical administration
- Strong communication skills with a customer-focused approach
- Good organisational skills and attention to detail
- Basic knowledge of Windows and Microsoft 365 environments
- Ability to manage tasks effectively in a busy support environment
- Eagerness to learn and develop within IT operations and support
- Experience supporting mobile devices or endpoint technologies
- Awareness of IT security, compliance, or governance principles
- Relevant IT qualifications, certifications, or training
IT Systems Administrator / 1st / 2nd Line Support in London employer: Intec Select
Join a dynamic global SaaS company in London, where you will be part of a supportive IT operations team dedicated to fostering employee growth and development. With a hybrid work model and a strong emphasis on training, you'll have the opportunity to enhance your skills while contributing to a collaborative and innovative work culture. Enjoy competitive salary packages and the chance to work with cutting-edge technology in a vibrant city environment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Systems Administrator / 1st / 2nd Line Support in London
✨Tip Number 1
Network like a pro! Attend industry meetups or tech events in London to connect with other IT professionals. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source software that showcases your IT support abilities. This not only boosts your CV but also gives you something tangible to discuss in interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on common IT support scenarios and how you’d handle them. Practising your responses will help you feel more confident when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, we love seeing passionate applicants!
We think you need these skills to ace IT Systems Administrator / 1st / 2nd Line Support in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in IT support and any relevant skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. Keep it friendly and professional – we love a good personality!
Show Off Your Technical Skills:Don’t forget to mention your knowledge of Windows, Microsoft 365, and any other tech skills you have. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Intec Select
✨Know Your Tech
Brush up on your knowledge of Windows and Microsoft 365 environments. Be ready to discuss any previous experiences you've had with 1st and 2nd line support, as well as how you’ve tackled technical issues in the past.
✨Show Off Your Communication Skills
Since this role requires strong communication skills, practice explaining technical concepts in simple terms. Think about how you would help a non-technical user solve a problem and be prepared to demonstrate that during the interview.
✨Be Organised
Highlight your organisational skills by discussing how you manage tasks in a busy support environment. You might want to share examples of how you keep track of IT equipment or maintain accurate asset records.
✨Demonstrate Your Eagerness to Learn
This company values development, so express your enthusiasm for learning and growing within IT operations. Mention any relevant certifications or training you’re pursuing or plan to pursue, showing that you’re proactive about your career.
