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For Companies At a Glance
- Tasks: Deliver hands-on IT support and manage helpdesk tickets in a dynamic environment.
- Company: Join a trusted client with a strong internal IT team.
- Benefits: Competitive pay based on skills, with potential for permanent position.
- Other info: 5 days onsite in Maidstone, Kent, with opportunities for career growth.
- Why this job: Make a real impact by supporting users and systems across diverse environments.
- Qualifications: Experience in IT support and familiarity with Microsoft environments required.
The predicted salary is between 45000 - 55000 £ per year.
Our trusted client is looking for a hands-on Senior IT Support Engineer to join an internal IT team, supporting users and systems across a varied environment to provide 2nd to 3rd line support within a Microsoft environment.
The Role
Reporting to the IT Manager, you’ll deliver 2nd line support across desktops, servers, mobile devices, applications, and cloud infrastructure (Azure). You’ll manage helpdesk tickets, support site setups, maintain Active Directory, and ensure IT services run smoothly across head office and construction sites. This role is 5 days onsite in Maidstone, Kent with scope to potentially move into a permanent position.
Key Responsibilities
- Provide 1st to 3rd line support
- Manage helpdesk tickets
- Support site setups
- Maintain Active Directory
- Ensure IT services run smoothly
Senior Information Technology Engineer in Kent employer: Intec Select
Contact Detail:
Intec Select Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Information Technology Engineer in Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for a Senior IT Support Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your technical skills and be ready to discuss your experience with Microsoft environments, helpdesk ticket management, and cloud infrastructure. We want you to shine when it comes to showcasing your expertise!
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We’ve got loads of resources and tips to help you land that dream job. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you that Senior IT Support Engineer position!
We think you need these skills to ace Senior Information Technology Engineer in Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior IT Support Engineer role. Highlight your experience with 2nd and 3rd line support, especially in a Microsoft environment. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've tackled challenges in IT support and how you can contribute to our internal IT team.
Showcase Relevant Skills: Don’t forget to showcase your technical skills! Mention your experience with Active Directory, helpdesk ticket management, and any cloud infrastructure knowledge, particularly with Azure. We love seeing candidates who are hands-on and ready to dive in!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, it’s super easy!
How to prepare for a job interview at Intec Select
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Microsoft environments, Azure, and Active Directory. Be ready to discuss specific scenarios where you've provided 2nd to 3rd line support, as this will show your hands-on experience.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled complex IT issues in the past. Think about times when you managed helpdesk tickets or resolved user problems efficiently. This will demonstrate your ability to think on your feet and provide effective solutions.
✨Understand the Company Culture
Research the company and its values. Knowing their approach to IT support and how they operate can give you an edge. Tailor your answers to reflect how you align with their culture and how you can contribute to their team.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, ongoing projects, or challenges they face in IT support. This shows your genuine interest in the role and helps you assess if it's the right fit for you.