At a Glance
- Tasks: Provide 1st and 2nd line support for tech issues and manage IT equipment.
- Company: Join a global SaaS company with a focus on innovation.
- Benefits: Competitive salary, hybrid work model, and full training provided.
- Other info: Great opportunity for growth in a supportive environment.
- Why this job: Kickstart your IT career while making a real difference in a dynamic team.
- Qualifications: Basic IT support experience and a passion for technology.
The predicted salary is between 35000 - 45000 € per year.
An excellent opportunity has arisen with a global SaaS company who is seeking a Systems Administrator to join its IT operations team. You’ll support end users with day-to-day technical issues while helping manage the company’s IT equipment estate, ensuring devices are configured, maintained, and compliant with internal standards. Full training and development will be provided.
Responsibilities
- Provide 1st and 2nd line support for hardware, device, and basic Microsoft 365 issues
- Set up, configure, and deploy laptops, desktops, mobile phones, and tablets
- Manage IT equipment allocation, returns, replacements, and lifecycle tracking
- Maintain accurate asset and inventory records across IT systems
- Support device audits, compliance checks, and documentation activities
- Assist with mobile device management and endpoint administration tasks
- Troubleshoot user device issues and escalate more complex incidents where required
- Ensure devices meet company security standards, including updates and endpoint protection
- Maintain support documentation and contribute to improving internal processes
IT Systems Administrator / 1st / 2nd Line Support employer: Intec Select
Join a dynamic global SaaS company that prioritises employee growth and development, offering comprehensive training for the IT Systems Administrator role. With a hybrid work model and a collaborative culture, you'll enjoy a supportive environment where your contributions are valued, and you can thrive in your career while working in the vibrant city of London.
StudySmarter Expert Advice🤫
We think this is how you could land IT Systems Administrator / 1st / 2nd Line Support
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT field and let them know you're on the hunt for a Systems Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on common technical questions related to 1st and 2nd line support. We recommend practising troubleshooting scenarios and being ready to demonstrate your problem-solving skills on the spot.
✨Tip Number 3
Showcase your hands-on experience! If you've set up or configured devices before, be sure to share those stories during interviews. Real-life examples of your skills can really make you stand out from the crowd.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Systems Administrator / 1st / 2nd Line Support
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in IT support and systems administration. We want to see how your skills match the job description, so don’t be shy about showcasing your expertise with Microsoft 365 and device management.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled technical issues in the past. We’re looking for someone who can troubleshoot effectively, so share those success stories that demonstrate your ability to resolve problems.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Intec Select
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of hardware and software, especially Microsoft 365. Be ready to discuss how you've tackled 1st and 2nd line support issues in the past. This will show that you’re not just familiar with the tech but can also apply your knowledge practically.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved technical issues before. Think about specific scenarios where you diagnosed a problem and implemented a solution. This will demonstrate your ability to troubleshoot effectively, which is key for this role.
✨Understand the Company’s IT Environment
Do a bit of research on the company’s IT operations and their approach to device management. Knowing their tools and processes will help you tailor your answers and show that you're genuinely interested in how they operate.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of the interview. Inquire about their IT equipment lifecycle management or how they handle compliance checks. This shows that you’re engaged and thinking critically about the role.
