At a Glance
- Tasks: Bridge business needs and tech solutions, improve processes, and support teams with technology.
- Company: Join Greenpeace UK, a purpose-driven organisation making a real impact on the environment.
- Benefits: Hybrid working, 25 days leave, excellent learning opportunities, and a generous pension scheme.
- Other info: Dynamic role with opportunities for personal growth and collaboration across diverse teams.
- Why this job: Be part of a team that uses tech to drive positive change and protect our planet.
- Qualifications: Experience in business analysis, SaaS platforms, and Agile environments is essential.
The predicted salary is between 37800 - 46200 £ per year.
Intec Select are delighted to partner with GREENPEACE UK to support the growth of their Technology function with the appointment of a Technology Business Analyst. This is an exciting opportunity for an experienced Business Analyst with a strong technical background to join a purpose-driven organisation and play a key role in improving the systems, platforms and processes that enable Greenpeace UK’s vital work.
Contract: Full-time
Islington, London – Hybrid working (2/3 days per week in office). The hybrid working approach brings together the benefits of office-based collaboration and remote flexibility. For this role, you’ll be expected to work from the Islington office at least 2 days per week.
Greenpeace UK is an independent national organisation within the global Greenpeace campaigning network, working to change attitudes and behaviours, protect the environment and promote peace. The organisation uses technology to support campaigning, fundraising, supporter engagement and internal operations — ensuring teams have the tools and data they need to maximise their impact.
We’re looking for a Technology Business Analyst who can bridge the gap between business needs and technical solutions. Someone who enjoys understanding complex challenges, improving processes, configuring platforms and helping teams get the most value from their technology ecosystem.
You’ll work across a diverse portfolio of internal platforms, including HR, Finance, Operations, Fundraising and Digital Engagement systems, partnering with stakeholders to translate organisational challenges into clear technical requirements and deliver effective, user-focused solutions.
- Lead discovery activities, user research and requirements gathering to understand business challenges and define technical specifications.
- Design, coordinate and execute User Acceptance Testing (UAT) to ensure solutions meet business needs.
- Support platform configuration including workflows, permissions and system improvements across SaaS applications.
- Develop user guides, training materials and support adoption of new technology solutions.
- Participate in Agile ceremonies including sprint planning, refinement, reviews and retrospectives.
- Support governance, GDPR compliance, data protection and responsible AI adoption across technology solutions.
You’ll be an analytical and collaborative Business Analyst who enjoys working at the intersection of people, processes and technology. You’ll bring experience working with SaaS platforms, business process improvement, system configuration and Agile delivery environments, alongside strong communication skills and the ability to create clear documentation that enables others to succeed.
- Proven experience in business analysis, including requirements gathering, discovery, process mapping and translating user needs into technical requirements.
- Experience analysing business processes across areas such as fundraising, engagement, HR, finance or support platforms.
- Experience planning and delivering UAT, creating documentation and supporting user adoption.
- Experience working within Agile teams and contributing to backlog management and delivery processes.
- Experience collaborating with software vendors and external support partners.
- Familiarity with platforms such as Salesforce, Pardot, Asana, Google Workspace, Gemini, Slack, iRaiser, Cezanne, Elium, Zendesk, Vonage or SurveyMonkey.
- Understanding of APIs, integrations and data warehouse environments.
- Relevant Business Analysis or Agile certifications.
Hybrid working (2 days in office)
Excellent learning and development opportunities.
25 days annual leave plus bank holidays, with additional leave accrued through service.
Christmas/New Year office closure.
8.5% employer pension contribution (3% employee contribution).
Interest-free season ticket loan.
Life assurance scheme up to 4 times annual salary.
Flexible working arrangements.
Employee assistance programme.
Cycle to work scheme.
Subsidised food.
Locations
Training Business Analyst in Islington, Norfolk employer: Intec Select
Greenpeace UK is an exceptional employer, offering a unique opportunity to work in a purpose-driven environment that prioritises both employee well-being and impactful change. With a hybrid working model, excellent learning and development opportunities, and a comprehensive benefits package including generous annual leave and pension contributions, employees are empowered to thrive both personally and professionally while contributing to vital environmental initiatives.
