Hybrid London Application Support Analyst | 20% Bonus

Hybrid London Application Support Analyst | 20% Bonus

Full-Time 31500 - 38500 £ / year (est.) Home office (partial)
Intec Select

At a Glance

  • Tasks: Provide 1st and 2nd line support for key business applications and manage incidents.
  • Company: Intec Select, a dynamic IT team in London.
  • Benefits: 20% bonus, hybrid work model, and opportunities for service improvements.
  • Other info: Work with internal teams and external providers for reliable digital services.
  • Why this job: Join a collaborative environment and enhance your skills in application support.
  • Qualifications: Strong application support experience and ITIL knowledge required.

The predicted salary is between 31500 - 38500 £ per year.

Intec Select in London is seeking an Application Support Analyst to join the IT team.

You will provide 1st and 2nd line support for key business applications, manage incidents, and drive service improvements in a hybrid London-based role.

The ideal candidate has strong application support experience, ITIL knowledge, and familiarity with ITSM platforms such as Service Now.

You will collaborate with internal teams and external providers to ensure reliable digital services across the organisation.

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Hybrid London Application Support Analyst | 20% Bonus employer: Intec Select

Intec Select is an exceptional employer that fosters a collaborative and innovative work culture, particularly for those in the D365 F&O Business Solutions Specialist role. Located in Greater London, employees benefit from a vibrant city atmosphere, ample professional development opportunities, and a commitment to aligning individual growth with organisational success, making it a rewarding place to advance your career in financial services.

Intec Select

Contact Details:

Intec Select Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hybrid London Application Support Analyst | 20% Bonus

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Intec Select values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges Intec Select might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Intec Select!

Direct Apply to Intec Select

Let's not forget to apply directly through the Intec Select website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace Hybrid London Application Support Analyst | 20% Bonus

Application Support
1st and 2nd Line Support
Incident Management
Service Improvement
ITIL Knowledge
ITSM Platforms
ServiceNow

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Intec Select.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Intec Select. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Intec Select

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.