A leading financial services organisation is seeking an experienced Microsoft Dynamics 365 Finance & Operations (D365 F&O) Subject Matter Expert to take ownership of the day-to-day support, administration and configuration of its D365 F&O platform.
This is a hands-on role acting as the key internal SME for D365 F&O, supporting users across Finance and Operations, managing system configuration, resolving functional issues and working with internal technology teams and third-party partners to ensure the platform remains stable, effective and aligned with business requirements.
Role and Responsibilities:
- Act as the internal Subject Matter Expert for Microsoft Dynamics 365 Finance & Operations.
- Provide day-to-day functional support to Finance, Operations and wider business users.
- Administer and maintain the D365 F&O platform, including system configuration and user setup.
- Configure D365 F&O functionality in response to changing business requirements.
- Troubleshoot functional issues and manage incidents through to resolution.
- Manage user access, roles, permissions and security configuration.
- Support system updates, releases, patches and platform maintenance.
- Work closely with Microsoft partners and third-party suppliers to resolve technical and functional issues.
- Support testing and UAT for system changes, fixes and enhancements.
- Maintain system documentation, configuration records and user guidance.
- Identify opportunities to improve system usability, processes and platform performance.
- Provide guidance and support to users to improve adoption and effective use of D365 F&O.
- Strong hands-on experience supporting and administering Microsoft Dynamics 365 Finance & Operations.
- Experience working as a D365 F&O SME, Functional Consultant, Application Support Consultant or D365 Administrator.
- Strong experience configuring D365 F&O functionality.
- Proven experience providing functional application support and resolving user issues.
- Experience managing users, roles, permissions and security within D365 F&O.
- Good understanding of Finance, Procurement, Supply Chain and/or Operations modules.
- Experience supporting upgrades, releases, testing and system enhancements.
- Ability to investigate issues and work effectively with technical teams and third-party partners.
- Strong stakeholder management and communication skills.
- Comfortable working as the internal go-to person for D365 F&O.
- Experience within Financial Services or another highly regulated environment.
- Exposure to OneStream, Hyperion or other financial consolidation/EPM platforms.
- Experience with Power BI and financial reporting solutions.
- Knowledge of integrations, APIs and data flows between D365 F&O and other platforms.
- Microsoft Dynamics certifications.
- Finance or accounting knowledge or qualifications such as ACA, ACCA or CIMA.
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D365 F&O Application Support & Configuration Specialist employer: Intec Select
Join a forward-thinking company in London that prioritises employee well-being and professional growth. With an impressive benefits package including 39 days of annual leave, flexible working arrangements, and a generous pension scheme, we foster a collaborative work culture where your contributions are valued. As a Senior Manager in Agile Project Management, you'll have the opportunity to lead transformative projects while developing your skills in a supportive environment that encourages innovation and continuous improvement.
