At a Glance
- Tasks: Lead the vision and roadmap for user-facing digital services, balancing user needs with technical requirements.
- Company: Join a dynamic team in London, working on impactful digital products.
- Benefits: Competitive daily rate, hybrid work model, and a chance to shape user experiences.
- Other info: Collaborate with diverse teams and stakeholders in a fast-paced, innovative setting.
- Why this job: Make a real difference by enhancing user interactions with cutting-edge digital services.
- Qualifications: Proven experience in product management within Agile environments and strong user-centred design skills.
The predicted salary is between 63000 - 77000 £ per year.
An excellent opportunity has arisen for an experienced Product Manager to take ownership of our clients user-facing digital services. This is an excellent opportunity for a Product Manager who enjoys working on complex, high-impact digital products and balancing user needs with technical, governance and regulatory requirements.
Role and Responsibilities
- Own the product vision, definition and roadmap for user-facing digital services.
- Develop and maintain an outcome-focused product roadmap based on user research, service data and organisational priorities.
- Lead discovery activity to understand user problems, test ideas and shape solutions.
- Translate user and business requirements into clear problem statements, user needs, acceptance criteria and prioritised backlog items.
- Work closely with Engineering, Service Design, UX and User Research throughout the product lifecycle.
- Define product success measures and monitor service performance against agreed outcomes.
- Lead and contribute to Agile ceremonies including sprint planning, stand-ups, demos and retrospectives.
- Work with governance, legal and approval teams to simplify complex application and approval journeys.
- Ensure services meet accessibility, security, identity, audit and wider platform requirements.
- Manage senior stakeholders across internal teams, external partners and the wider digital ecosystem.
- Work with third-party suppliers and contractors to ensure delivery meets agreed product and quality standards.
Skills and Experience
- Proven experience as a Product Manager delivering user-facing digital services within a multidisciplinary Agile environment.
- Strong experience owning product roadmaps from discovery through to delivery.
- Excellent understanding of user-centred design and product discovery.
- Experience using user research, analytics and service data to inform product decisions.
- Strong backlog management, prioritisation and requirements definition skills.
- Experience managing complex stakeholder groups and conflicting priorities.
- Comfortable working within technically complex or highly governed environments.
- Strong analytical, communication and decision-making skills.
- Experience within health, government, public sector or regulated digital services would be advantageous.
- Previous experience working to GDS Service Standards or through service assessments would be highly desirable.
- Experience of digital services involving governance, approvals or regulatory workflows would also be beneficial.
Product Manager - User Facing Services in City of London employer: Intec Select
Join a forward-thinking company in London that prioritises employee well-being and professional growth. With an impressive benefits package including 39 days of annual leave, flexible working arrangements, and a generous pension scheme, we foster a collaborative work culture where your contributions are valued. As a Senior Manager in Agile Project Management, you'll have the opportunity to lead transformative projects while developing your skills in a supportive environment that encourages innovation and continuous improvement.
