At a Glance
- Tasks: Support users with tech issues and manage IT equipment in a dynamic environment.
- Company: Join a global SaaS company with a focus on innovation and teamwork.
- Benefits: Competitive salary, hybrid work model, and full training provided.
- Other info: Great opportunity for growth in a fast-paced tech environment.
- Why this job: Kickstart your IT career while making a real difference in a supportive team.
- Qualifications: Experience in IT support and a passion for learning new technologies.
The predicted salary is between 35000 - 45000 € per year.
An excellent opportunity has arisen with a global SaaS company who is seeking a Systems Administrator to join its IT operations team. You’ll support end users with day-to-day technical issues while helping manage the company’s IT equipment estate, ensuring devices are configured, maintained, and compliant with internal standards. Full training and development will be provided.
Responsibilities
- Provide 1st and 2nd line support for hardware, device, and basic Microsoft 365 issues
- Set up, configure, and deploy laptops, desktops, mobile phones, and tablets
- Manage IT equipment allocation, returns, replacements, and lifecycle tracking
- Maintain accurate asset and inventory records across IT systems
- Support device audits, compliance checks, and documentation activities
- Assist with mobile device management and endpoint administration tasks
- Troubleshoot user device issues and escalate more complex incidents where required
- Ensure devices meet company security standards, including updates and endpoint protection
- Maintain support documentation and contribute to improving internal processes
Skills & Experience
- Previous experience within IT support, service desk, or technical administration
- Strong communication skills with a customer-focused approach
- Good organisational skills and attention to detail
- Basic knowledge of Windows and Microsoft 365 environments
- Ability to manage tasks effectively in a busy support environment
- Eagerness to learn and develop within IT operations and support
- Experience supporting mobile devices or endpoint technologies
- Aware of IT security, compliance, or governance principles
- Relevant IT qualifications, certifications, or training
IT Systems Administrator / 1st / 2nd Line Support in City of London employer: Intec Select
Join a dynamic global SaaS company in London, where you will be part of a supportive IT operations team dedicated to fostering employee growth and development. With a hybrid work model and a strong emphasis on training, you'll have the opportunity to enhance your skills while contributing to a collaborative and innovative work culture that values your input and encourages career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land IT Systems Administrator / 1st / 2nd Line Support in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, attend meetups, and join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your IT support abilities. This could be anything from a blog about troubleshooting tips to a GitHub repository showcasing your technical prowess.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you'd handle specific issues, like troubleshooting a device or managing an asset lifecycle. We want you to feel confident and ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Systems Administrator / 1st / 2nd Line Support in City of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in IT support and any relevant skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the position and how you can contribute to our team. Keep it friendly and professional – we love a good story!
Show Off Your Technical Skills:Don’t forget to mention your knowledge of Windows, Microsoft 365, and any other tech skills you have. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our awesome team!
How to prepare for a job interview at Intec Select
✨Know Your Tech Basics
Brush up on your knowledge of Windows and Microsoft 365 environments. Be ready to discuss how you've tackled 1st and 2nd line support issues in the past, as this will show your practical experience and understanding of the role.
✨Show Off Your Communication Skills
Since strong communication is key for this position, practice explaining technical concepts in simple terms. Think about examples where you’ve successfully helped users resolve their issues, highlighting your customer-focused approach.
✨Demonstrate Organisational Skills
Prepare to discuss how you manage tasks effectively in a busy support environment. Bring examples of how you’ve kept track of IT equipment or maintained accurate asset records, as this will showcase your attention to detail.
✨Express Your Eagerness to Learn
This role offers training and development, so make sure to convey your enthusiasm for learning and growing within IT operations. Share any relevant certifications or training you've completed, and express your interest in furthering your skills.
