Configuration Specialist - WFM in City of London
Configuration Specialist - WFM

Configuration Specialist - WFM in City of London

City of London Full-Time Home office (partial)
Intec Select

At a Glance

  • Tasks: Configure and optimise workforce management solutions for Time & Attendance, Scheduling, and Absence Management.
  • Company: Join a dynamic team driving a large-scale transformation programme in London.
  • Benefits: Competitive daily rate, hybrid work model, and opportunities for professional growth.
  • Other info: Collaborate with both technical and operational teams to deliver quality solutions.
  • Why this job: Be part of a fast-paced environment with significant impact on workforce management systems.
  • Qualifications: 3+ years experience in UKG Pro WFM or ATOSS, strong analytical and problem-solving skills.

We are currently supporting a large-scale transformation programme seeking an experienced WFM Configuration Specialist with strong expertise across UKG Pro WFM or ATOSS. This role will play a key part in configuring, optimising, and supporting workforce management solutions across Time & Attendance, Scheduling, and Absence Management functions.

The successful candidate will work closely with both technical and operational stakeholders to ensure workforce management systems are configured effectively to meet business and operational requirements. This is an excellent opportunity to join a fast-paced programme environment with significant transformation activity and long-term project scope.

Responsibilities:
  • Configuration of time, absence and scheduling solution as per agreed design
  • Configure (platform dependent) objects such as: Time profiles, employee groups, clocks/mobile capture rules
  • Time calculation rules (overtime, premiums, rounding, breaks)
  • Exception handling, workflows, approvals, audit controls.
  • Configure labour driven schedules, shift patterns/templates, rostering rules, constraints.
  • Build self-service workflows including time off requests, shift swaps, approvals, etc.
  • Build persona driven KPI’s, metrics and other reporting
  • Assist with configuration documentation and knowledge transfer to other teams.
  • Support configuration-related testing support: unit tests, SIT, UAT triage, defect resolution.
  • Support cutover readiness and hypercare
Experience Required:
  • 3+ years hands-on configuration experience in either UKG Pro WFM or ATOSS
  • Strong understanding of time calculation concepts and operational time processes.
  • Experience delivering quality build through structured documentation.
  • Strong analytical skills and comfort working with complex rules and large datasets.
  • Excellent attention to detail and problem-solving skills
  • Clear communication and ability to work across business and technical teams.
  • Accreditation in UKG Pro WFM/ATOSS highly desirable

Details: £750 P/D (Inside IR 35) Hybrid role (2 days on-site P/W)

Configuration Specialist - WFM in City of London employer: Intec Select

Join a dynamic and innovative team in London as a WFM Configuration Specialist, where you will play a pivotal role in a large-scale transformation programme. Our company fosters a collaborative work culture that values employee growth and development, offering opportunities to enhance your skills while working on impactful projects. With a hybrid work model and competitive daily rates, we provide a supportive environment that encourages creativity and excellence in workforce management solutions.
Intec Select

Contact Detail:

Intec Select Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Configuration Specialist - WFM in City of London

✨Tip Number 1

Network like a pro! Reach out to folks in the industry, attend relevant meetups or webinars, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.

✨Tip Number 2

Prepare for interviews by practising common questions related to WFM configuration. Think about your past experiences with UKG Pro WFM or ATOSS and how they relate to the role. We want you to shine when it comes to showcasing your skills!

✨Tip Number 3

Don’t just apply anywhere; focus on companies that excite you! Use our website to find roles that match your skills and interests. Tailor your approach to each company’s culture and values – it makes a difference!

✨Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Share any additional thoughts or insights you have about the role, especially if they relate to the configuration challenges discussed.

We think you need these skills to ace Configuration Specialist - WFM in City of London

UKG Pro WFM
ATOSS
Time & Attendance Configuration
Scheduling Configuration
Absence Management Configuration
Time Calculation Rules
Exception Handling
Workflows
Audit Controls
Labour Driven Schedules
Shift Patterns/Templates
Self-Service Workflows
KPI Development
Configuration Documentation
Testing Support

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the WFM Configuration Specialist role. Highlight your experience with UKG Pro WFM or ATOSS, and don’t forget to showcase your skills in time calculation and configuration documentation.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific projects where you've configured workforce management solutions and how you’ve collaborated with technical and operational teams.

Showcase Your Analytical Skills: Since this role requires strong analytical skills, make sure to include examples of how you've tackled complex rules and large datasets in your previous roles. This will show us that you can handle the challenges of the position.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it, so don’t miss out on this opportunity!

How to prepare for a job interview at Intec Select

✨Know Your WFM Inside Out

Make sure you brush up on your knowledge of UKG Pro WFM or ATOSS. Be ready to discuss specific configurations you've worked on, like time profiles and scheduling solutions. The more detailed examples you can provide, the better!

✨Showcase Your Problem-Solving Skills

Prepare to talk about complex rules and large datasets you've handled in the past. Think of a few scenarios where you successfully resolved issues during configuration or testing phases. This will demonstrate your analytical skills and attention to detail.

✨Communicate Clearly

Since this role involves working with both technical and operational teams, practice explaining technical concepts in simple terms. You might be asked how you would communicate a complex configuration change to a non-technical stakeholder, so be ready for that!

✨Documentation is Key

Be prepared to discuss your experience with structured documentation. Highlight any processes you've implemented for knowledge transfer or how you've supported configuration-related testing. This shows your commitment to quality and thoroughness.

Configuration Specialist - WFM in City of London
Intec Select
Location: City of London

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