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- Tasks: Lead IT Service Continuity planning and manage risk to ensure business resilience.
- Company: Join a leading organisation focused on strengthening IT service continuity.
- Benefits: Enjoy a competitive daily rate and hybrid working options.
- Why this job: Make a real impact by enhancing business continuity and collaborating with diverse teams.
- Qualifications: ITIL Certification and proven experience in IT Service Continuity Management required.
- Other info: This is a 3-month contract role based in Manchester, starting early May.
An exciting opportunity has opened up for a contract IT Service Continuity Manager to join a leading organisation on a 3-month basis. This is a critical role designed to strengthen the business’s resilience by leading continuity planning, executing service recovery exercises, and managing risk to IT services.
Role and Responsibilities:
- Own and maintain the IT Service Continuity Management (ITSCM) process and plans.
- Regularly review and update continuity and risk documentation.
- Develop and execute an annual business continuity and disaster recovery exercise schedule.
- Perform end-to-end failover testing and recovery assurance.
- Liaise with third-party service providers to ensure recovery readiness and contractual compliance.
- Identify, govern, and manage business continuity and ITSC-related risks.
- Support the major incident and problem management processes.
- Produce regular status and risk reports, and lead governance meetings with internal and external stakeholders.
- Collaborate with technical architects, delivery managers, risk managers, and project teams.
- Identify opportunities to enhance business continuity efficiency and effectiveness.
Essential Skills and Requirements:
- ITIL Certification (mandatory).
- Proven track record in IT Service Continuity Management.
- Strong understanding of risk management frameworks and operational service functions.
- Accreditation or experience with ISO22301, ISO27001, and ISO31000.
- Experience with ServiceNow.
- Excellent communication and stakeholder management skills.
- Ability to identify key risks, present findings clearly, and manage mitigation.
Duration: 3 months
Start: Early May
IR35: Inside IR35
Location: Manchester / Hybrid
Business Continuity Manager employer: Intec Select
Contact Detail:
Intec Select Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Continuity Manager
✨Tip Number 1
Network with professionals in the IT Service Continuity field. Attend industry events or webinars to connect with others who may have insights into the role and can provide valuable advice or referrals.
✨Tip Number 2
Familiarise yourself with the latest trends and best practices in IT Service Continuity Management. This will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your skills in risk management and continuity planning. Be ready to explain how you've successfully managed similar challenges in previous roles.
✨Tip Number 4
Research the company’s current IT Service Continuity practices and any recent incidents they may have faced. Tailoring your conversation to their specific needs can set you apart as a candidate who is genuinely interested in their operations.
We think you need these skills to ace Business Continuity Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT Service Continuity Management and relevant certifications like ITIL. Use keywords from the job description to demonstrate that you meet the essential skills and requirements.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the role of IT Service Continuity Manager. Discuss your previous experiences with continuity planning, risk management frameworks, and any relevant ISO accreditations. Show enthusiasm for the opportunity and how you can contribute to the organisation.
Highlight Relevant Achievements: In your application, include specific examples of past projects where you successfully led continuity planning or executed recovery exercises. Quantify your achievements where possible to showcase your impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a role focused on risk management and governance.
How to prepare for a job interview at Intec Select
✨Know Your ITIL Inside Out
Since ITIL certification is mandatory for this role, make sure you can discuss its principles and how they apply to IT Service Continuity Management. Be prepared to give examples of how you've implemented ITIL practices in past roles.
✨Demonstrate Risk Management Expertise
Familiarise yourself with risk management frameworks like ISO22301, ISO27001, and ISO31000. Be ready to explain how you've identified and managed risks in previous positions, and how these experiences will help you in this role.
✨Showcase Your Communication Skills
This role requires excellent communication and stakeholder management skills. Prepare to discuss how you've effectively communicated with various stakeholders in the past, especially during critical incidents or recovery exercises.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities in continuity planning and service recovery. Think of specific situations where you successfully led a recovery exercise or managed a major incident, and be ready to share those stories.
