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- Tasks: Provide 24/7 IT support and troubleshoot issues across various platforms.
- Company: Reputable IT consultancy with a focus on innovation and client satisfaction.
- Benefits: Competitive salary, hybrid working, and extensive training opportunities.
- Other info: Flexible shift pattern with great career development potential.
- Why this job: Join a dynamic team and enhance your skills in a fast-paced environment.
- Qualifications: Strong knowledge of Microsoft 365, AD, Exchange, and networking required.
The predicted salary is between 40000 - 40000 £ per year.
Our long-standing client, who provides IT consultancy services to a variety of industries across the UK, is hiring an IT Support Engineer to provide 24/7 support for one week per month, operating on a shift basis of 4 days on, 4 days off.
Our client requires the Support Engineer to have strong capabilities in Microsoft 365, AD, Exchange and Networking (LAN/WAN, firewalls, VPNs etc) with preferably a background in Consultancy, MSP or Enterprise Environment.
They are offering a basic salary up to £40,000 to be based in Sittingbourne, on a hybrid basis during day shifts and onsite during night shifts. You must be able to drive for this position.
Our client offers fantastic training and access to the latest training.
24-7 Support Engineer employer: Intec Select
Contact Detail:
Intec Select Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 24-7 Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT consultancy world and let them know you're on the hunt for a Support Engineer role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your Microsoft 365, AD, and networking skills. We recommend doing some mock interviews with friends or using online platforms to get comfortable talking about your experience and how it relates to the job.
✨Tip Number 3
Show off your problem-solving skills! During interviews, be ready to discuss specific challenges you've faced in previous roles and how you tackled them. This will demonstrate your capability to handle the 24/7 support demands of the job.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are eager to learn and grow in their careers.
We think you need these skills to ace 24-7 Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365, AD, Exchange, and Networking. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Support Engineer role. Share specific examples of your past work in consultancy or MSP environments that relate to the position.
Show Off Your Problem-Solving Skills: In your application, highlight any experiences where you’ve tackled tough IT issues. We love seeing how you approach challenges, especially in a 24/7 support context. It shows us you’re ready for the fast-paced environment!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do!
How to prepare for a job interview at Intec Select
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Active Directory, Exchange, and networking concepts. Be ready to discuss specific scenarios where you've used these technologies, as this will show your practical experience and problem-solving skills.
✨Shift Work Preparedness
Since the role involves a shift pattern, be prepared to discuss how you manage your time and energy during night shifts. Share any previous experiences with shift work and how you maintain productivity and focus during those hours.
✨Consultancy Mindset
Given the consultancy aspect of the role, think about how you can demonstrate your ability to communicate effectively with clients. Prepare examples of how you've handled client interactions in the past, especially in high-pressure situations.
✨Show Enthusiasm for Training
Our client offers fantastic training opportunities, so express your eagerness to learn and grow. Mention any relevant certifications or courses you've completed, and be ready to discuss how you plan to keep your skills up-to-date in this ever-evolving field.