At a Glance
- Tasks: Maintain and troubleshoot advanced automation equipment while providing IT support to users.
- Company: Fast-growing e-commerce business with a brand-new office in Maidstone.
- Benefits: Competitive salary, great benefits, and career progression opportunities.
- Other info: Flexible hours and a hands-on environment for tech enthusiasts.
- Why this job: Join a dynamic team and play a key role in tech and automation.
- Qualifications: Mechanical or technical background with a passion for problem-solving.
We are looking for an IT & Automation Technician to join a fast-growing e-commerce business at their brand-new office in Maidstone, Kent. This is a unique role combining hands-on IT support with automation maintenance across a state-of-the-art fulfilment centre. You will play a pivotal role in keeping systems, machinery and technology running smoothly, helping the business scale efficiently.
This is a permanent, full-time position (40 hours per week, flexible hours) with a competitive salary dependent on experience. Start date is ASAP.
Role & Responsibilities:- Maintain, troubleshoot and repair advanced automation equipment, including conveyors, SLAM machines, pick-to-light systems and right-size packaging machines
- Perform proactive maintenance to maximise uptime and prevent breakdowns
- Carry out reactive repairs to get production lines back up and running quickly
- Provide first-line IT support to 200+ users, troubleshooting hardware, software, mobile devices and printers
- Assist the IT Manager with infrastructure projects, upgrades and improvements
- Mechanical or technical background, ideally with experience in a fulfilment centre or similar environment
- Hands-on tinkerer mindset, comfortable with tools, problem-solving and learning how things work
- Strong interest in technology, IT systems and automation processes
- Experience with MS365 and Ubiquiti environments is a plus
- Highly IT literate, proactive and able to get things done independently
- Obsessed with improving systems and processes to maximise efficiency
- £33,000 Base Salary
- On Site (Maidstone)
- Great Benefits Package
- Career Progression Opportunities
Support Engineer employer: Intec Select Ltd
Join a dynamic e-commerce business in Maidstone, where innovation meets opportunity. As a Support Engineer, you'll benefit from a competitive salary and a comprehensive benefits package, all while working in a collaborative environment that fosters personal and professional growth. With flexible hours and a focus on employee development, this role offers a unique chance to be at the forefront of technology and automation in a state-of-the-art fulfilment centre.
StudySmarter Expert Advice🤫
We think this is how you could land Support Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups or tech events, and don’t be shy about sharing your passion for IT and automation. You never know who might have a lead on that perfect Support Engineer role!
✨Tip Number 2
Show off your skills! If you’ve got hands-on experience with automation equipment or IT support, create a portfolio or a project showcase. This can really set you apart when chatting with potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to IT support and automation. Practice explaining your troubleshooting process clearly and confidently – it’s all about showing how you think on your feet!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to make a difference in the e-commerce space. Your next big opportunity could be just a click away!
We think you need these skills to ace Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in IT support and automation. We want to see how your skills match the role, so don’t be shy about showcasing your tinkering mindset and any hands-on experience you've got!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about joining us at StudySmarter and how you can contribute to our fast-growing e-commerce business. Keep it personal and engaging!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled technical challenges in the past. We love candidates who are proactive and can think on their feet, so share those stories that highlight your troubleshooting prowess!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Intec Select Ltd
✨Know Your Tech
Make sure you brush up on your technical knowledge related to automation equipment and IT systems. Familiarise yourself with common troubleshooting techniques for hardware and software issues, as well as the specific technologies mentioned in the job description, like MS365 and Ubiquiti.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled technical challenges in the past. Think about situations where you had to quickly resolve an issue or improve a process. This will demonstrate your hands-on tinkerer mindset and your ability to think on your feet.
✨Understand the Business
Research the e-commerce business and its fulfilment centre operations. Knowing how they function and the role technology plays in their success will help you tailor your answers and show that you're genuinely interested in contributing to their growth.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, ongoing projects, or future technology implementations. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
