At a Glance
- Tasks: Execute and optimise CRM campaigns using Braze across various channels.
- Company: Join a global CRM consultancy partnering with a leading retail brand.
- Benefits: Competitive pay, flexible work options, and potential for permanent position.
- Other info: Fast-paced role with opportunities for growth and skill development.
- Why this job: Be part of a transformative project shaping customer communications in a dynamic environment.
- Qualifications: Experience with Braze, CMS, and strong HTML/CSS skills required.
The predicted salary is between 35000 - 45000 € per year.
A global CRM consultancy is partnering with an enterprise retail company to support the execution and optimisation of CRM campaigns within Braze across Email, Push Notifications, SMS and WhatsApp channels. This is a hands-on production role focused on campaign delivery, template management, workflow optimisation and marketing automation operations within a global CRM environment.
The ideal candidate will have strong Content, CMS and AEM (Adobe Experience Manager) skills with recent capabilities in Braze for drag & drop editing with HTML, CSS and JS.
Key Responsibilities:
- Build, configure and deploy CRM campaigns within Braze
- Execute personalised customer journeys using segmentation, targeting and automation rules
- Support HTML/Liquid template creation and front-end campaign setup
- Conduct QA checks and validate customer communications across channels
- Manage campaign timelines, content updates and deployment activities
- Create and maintain workflows, playbooks and operational documentation
- Support onboarding and training of internal teams on Braze processes
- Identify opportunities to simplify workflows and improve campaign automation
- Support rollout of global CRM operational processes and best practices
Skills & Experience:
- Experience working with Braze or similar CRM/Marketing Automation platforms is a must have
- Experience with CMS capabilities including Adobe Experience Manager is a must have
- Background within CRM campaign execution, marketing operations or lifecycle marketing
- Understanding of customer journey orchestration and campaign workflows
- Experience with HTML, Liquid or email template configuration desirable
- Strong attention to detail with excellent organisational skills
- Comfortable managing multiple campaigns within a fast-paced global environment
- Strong communication and stakeholder management skills
This is an excellent opportunity to join a globally recognised brand undergoing a large-scale CRM and marketing automation transformation, playing a key role in shaping future Braze operations and customer communications delivery.
Braze CRM Campaign Specialist in South Bank employer: Intec Select Ltd
Join a globally recognised brand in London as a Braze CRM Campaign Specialist, where you will be part of a dynamic team driving innovative CRM strategies. Enjoy a flexible work environment with opportunities for professional growth and development, while contributing to impactful marketing automation projects. With a focus on collaboration and excellence, this role offers a unique chance to shape the future of customer communications within a leading enterprise retail company.
StudySmarter Expert Advice🤫
We think this is how you could land Braze CRM Campaign Specialist in South Bank
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work with Braze or similar platforms. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for that MS Teams interview! Brush up on your knowledge of CRM campaign execution and be ready to discuss your experience with HTML, CSS, and JS. Show them you’re not just a candidate, but the perfect fit for their team.
✨Tip Number 3
Don’t forget to showcase your organisational skills! Be ready to talk about how you manage multiple campaigns and ensure everything runs smoothly. They’ll want to know you can handle the fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s make your application stand out!
We think you need these skills to ace Braze CRM Campaign Specialist in South Bank
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Braze CRM Campaign Specialist role. Highlight your experience with CRM platforms, especially Braze, and any relevant skills in HTML, CSS, and AEM. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about CRM and how your skills can help us optimise campaigns. Be sure to mention specific experiences that relate to the job description – we love a good story!
Showcase Your Technical Skills:Since this role involves hands-on production work, make sure to showcase your technical skills clearly. Whether it's your experience with HTML/Liquid template creation or campaign automation, we want to know how you can hit the ground running!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Intec Select Ltd
✨Know Your Braze Inside Out
Make sure you’re well-versed in Braze’s features and functionalities. Brush up on how to build and deploy campaigns, as well as the specifics of segmentation and automation rules. Being able to discuss your hands-on experience with drag & drop editing and HTML/CSS will definitely impress.
✨Showcase Your CMS Skills
Since experience with Adobe Experience Manager is a must-have, prepare to talk about your previous work with CMS platforms. Bring examples of how you've used AEM or similar tools to enhance campaign delivery and customer journeys. This will show that you can hit the ground running.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about times when you simplified workflows or improved campaign automation. Be ready to share specific examples that highlight your attention to detail and organisational skills.
✨Communicate Clearly and Confidently
Strong communication is key, especially when managing multiple campaigns. Practice articulating your thoughts clearly and confidently. You might be asked about how you handle stakeholder management, so have a few strategies in mind that demonstrate your collaborative approach.
