Senior User Researcher - Digital & Data Services (Contract)
Location: London - Hybrid (2 days per week onsite)
Duration: Initial 6-month contract
Rate: Circa £650 PD (Inside IR35)
Overview
An excellent opportunity has arisen for an experienced Senior User Researcher to join a major UK health and life sciences initiative, supporting the development of a large-scale digital and data platform.
This is an exciting opportunity to contribute to a greenfield programme transforming how researchers and organisations discover, access and use complex health data securely, ultimately supporting innovation and improved patient outcomes.
Role & Responsibilities
- Plan and conduct user research across the digital product lifecycle, from discovery through to delivery.
- Lead exploratory research to understand user needs, behaviours and challenges.
- Design and deliver usability testing across digital products, prototypes and user journeys.
- Apply qualitative and quantitative research methodologies to gather meaningful insights.
- Collaborate with Product Managers, Service Designers, UX/UI Designers and Engineering teams.
- Research end-to-end user journeys, including discovering, requesting and accessing data services.
- Translate research findings into actionable recommendations that influence product and design decisions.
- Support the development of accessible, intuitive and user-centred digital services.
- Present research findings and recommendations to key stakeholders.
Skills & Experience
- Proven experience as a User Researcher or Senior User Researcher within digital product or service environments.
- Strong experience conducting early-stage discovery research and usability testing.
- Experience applying a range of qualitative and quantitative research methodologies.
- Experience researching complex digital platforms, data services or technical products would be advantageous.
- Ability to independently plan, conduct and communicate research activities.
- Strong stakeholder engagement skills and experience working within Agile, multidisciplinary teams.
- Experience translating research insights into practical product improvements.
- Government, public sector, healthcare or research experience would be beneficial but is not essential
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